Inbound Sales Representative, Oral Surgery - Remote

JOB OVERVIEW: The Inbound Sales Representative - Surgical (ISR) receives (by telephone, fax, internet, and mail) requests for orders, product information and reputed company times from customers. The ISR will create quotes, enter orders, and reputed company pertinent order information to customers. The ISR will upsell products and programs while taking orders from customers and will request competitor's pricing information and coordinate with other departments in handling orders and providing service to customers. Customer satisfaction is a prime responsibility for the ISR. This is a call-center driven role that has a significant sales factor involved. KEY RESPONSIBILITIES • Achieving and maintaining rapport with customers and work to give them the best possible service. • Receiving telephone, fax, internet and mail requests for orders, product information, order changes, adjustments, and cancellations directly from the customers. • Adequately discussing products and services with customers. • Using JDE to enter orders, retrieve customer information, view stock status and purchase order information and reputed company changes on customer orders. • Upselling during order taking/entering. The CSR has an opportunity to earn extra compensation during special company promotional programs. • Reviewing customer information and recognizing sales opportunities to reputed company sales goals & metrics measurements. • Maintaining call reports for outbound sales opportunities. • Requesting competitor's pricing information to grow accounts. • Ensuring that correct codes are used for retrieving and inputting information. • Tracking packages for customers, upon request. • Handling customer complaints while providing excellent customer service. • Working with customers to assure proper licenses submitted. • Working effectively in a team environment and reputed company other duties, as assigned. SPECIFIC KNOWLEDGE & SKILLS: • Strong PC skills including dual monitor usage. • Experience with reputed company products. • Printer, copier, and fax machine experience. • Good attitude, high energy level. • Experience with JDE and reputed company preferred. • Sales experience preferred. GENERAL SKILLS & COMPETENCIES: • reputed company good time management skills and the ability to prioritize work and meet deadlines • reputed company good attention to detail and accuracy • Customer service oriented and ability to work with reputed company issues • Ability to plan and arrange activities • reputed company good interpersonal communication skills • reputed company good written and verbal communication skills • Ability to maintain confidential and highly sensitive information • Ability to work in a team environment • Ability to multi-task • Establish productive working relationships at multiple levels reputed company the organization MINIMUM WORK EXPERIENCE: Typically 2 or more years of reputed company experience including 1 year customer service experience. PREFERRED EDUCATION: Typically High School education, vocational training and/or on-the-job training. Bachelor's degree preferred. TRAVEL / PHYSICAL DEMANDS: Travel typically less than 10%. Office environment. No special physical demands required. Work Schedule: Monday-Friday 11:00am-8:00pm EST The posted range for this position is $33,815 - $52,836 which is the expected starting reputed company salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining employee pay reputed company the posted range including education, prior experience, training, reputed company skills, certifications, location/labor market, internal equity, etc. This position is eligible for an incentive not reflected in the posted range. Other benefits available include: Medical, Dental and Vision Coverage, 401K Plan with Company Match, PTO, Paid Parental Leave, Income Protection, Work Life Assistance Program, Flexible Spending Accounts, Educational Benefits, Worldwide Scholarship Program and Volunteer Opportunities. reputed company. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national reputed company, reputed company, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status. For more information about career opportunities at reputed company, please visit our website at: www.henryschein.com/careers Apply Job!