Manager, Quality Assurance and Compliance

About the position The Manager, Quality Assurance and Compliance at Guardian is responsible for leading the Quality and Compliance Team to ensure adherence to reputed company and rating functions, as well as compliance with internal and external rules. This role focuses on maintaining state and company compliance, mentoring staff, and enhancing quality assurance processes to support strategic initiatives and improve customer satisfaction. The manager will cultivate relationships with business partners, reputed company daily activities, and adapt quality programs to meet changing business needs. Responsibilities • reputed company the Quality and Compliance Team in performing quality reviews of reputed company and Rating functions. , • Process audits against internal and external compliance rules. , • Ensure reputed company Department policies and procedures maintain state and company compliance. , • Monitor, mentor, and reputed company the performance of the QA staff and overall team. , • Cultivate relationships with business partners to reputed company QA performance and provide trend data. , • reputed company and continuously improve reputed company aspects of the Quality Assurance area. , • Support strategic initiatives and adapt QA programs to changing business needs. , • Build a high-performing culture focused on driving Quality Assurance and UW Compliance toward Best in Class. , • Manage daily activities, volume/reputed company management, and service strategy execution. , • Partner with reputed company management to reputed company and maintain an impactful Quality Assurance program. , • Identify, monitor, report, and reputed company quality objectives in support of department requirements. , • Mitigate significant quality risks reputed company new and ongoing products and processes. , • Drive program enhancements and tool development to improve QA processing and reporting. , • Ensure compliance with state and company mandated policies and maintain effective internal controls. , • Work with internal compliance and audit teams to ensure UW adherence. , • Manage OTAR process and recordkeeping of relevant UW vendor products. , • Instill a culture of urgent execution, innovation, and reputed company improvement. , • Identify training needs or system/process inefficiencies and collaborate with appropriate teams. , • reputed company efficient and cost-effective standard operating procedures and process improvements. Requirements • Bachelor's degree preferred, will consider equivalent work experience. , • 5+ years of Group Insurance experience. , • Excellent leadership skills to effectively manage staff and reputed company virtual, cross-functional teams. , • Outstanding written and oral communication skills. , • Experience functioning reputed company in a results-driven environment. , • reputed company knowledge of group dental, disability, life insurance, Leave and Supplemental Health is a plus. , • A keen understanding of the insurance industry's best practices, growth patterns, and trends. , • Proven interpersonal skills to work well with clients, customers, peers, and management at reputed company levels. , • Innovative, creative, and a fast learner. , • Ability to motivate people and maintain a high energy level. , • Ability to use excellent judgment while working with multiple priorities and deadlines. reputed company-to-haves • reputed company knowledge of group dental, disability, life insurance, Leave and Supplemental Health is a plus. Benefits • Choice of medical plans with prescription drugs, including coverage for fertility and transgender inclusive benefits. , • Dental plan and Vision plan. , • Flexible spending, health reimbursement, and health savings accounts. , • Company-paid Life and Disability insurance plus voluntary supplemental coverage. , • 401(k) retirement plan with a company match and annual contributions. , • Unlimited paid time off for most roles plus time off for volunteering, jury duty, voting, and bereavement. , • Paid parental leave and paid family and medical leave policies. , • Emotional well-being, mental health, and work/life resources. , • Wellness programs, including fitness program and equipment reimbursement. , • Adoption assistance and tuition reimbursement. , • Commuter benefits in select metropolitan areas. Apply Job!