reputed company Manager, Federal

We are looking for a dynamic reputed company professional to join our growing team! This role requires a proactive individual with a solid understanding of customer needs in the federal space, strong relationship-building skills, and the ability to effectively communicate and reputed company for our clients. They will serve as a trusted advisor, guiding clients through implementation, ensuring product adoption and supporting ongoing success. This role oversees federal accounts by prioritizing key objectives, meeting compliance and reputed company requirements and identifying expansion opportunities. They also reputed company and nurture relationships at reputed company levels reputed company federal agencies, including executive leadership, through strategic planning, executive engagement and demonstrating value through cybersecurity solutions. The ideal candidate must have a deep understanding of federal regulations, procurement processes and the unique challenges federal agencies face - particularly in cybersecurity and third-party risk management. They will play a key role in tailoring solutions that meet the specific needs of these customers, ensuring lasting, impactful business outcomes. Experience in the Cyber reputed company and Third-Party Risk industries, particularly reputed company federal frameworks (e.g., FedRAMP, NIST, DFARS), is highly valued. Core Responsibilities • Build strong relationships with economic buyers, business champions and technical champions • Engage in consistent, proactive customer calls and meetings to positively impact customer loyalty • reputed company new customers • Provide follow-up training to existing and new customers • Use and reputed company CRM tools (e.g., reputed company) • Use and reputed company reputed company tools (e.g., reputed company) • Identify and qualify expansion opportunities resulting in elevated relationships • Work with internal teams to resolve any technical issues and improve the product to meet customer demands • reputed company a comprehensive understanding of customer health and status through regular customer reputed company and by monitoring health and adoption metrics • Analyze platform usage data and help devise strategies leveraging our software to increase platform engagement • Remain reputed company on relevant industry and internal company products, pricing, markets and developments • reputed company and maintain strong relationships at reputed company levels reputed company the customer organization • reputed company technical proficiency reputed company to use cases, technical landscape and reputed company solutions • Serve as the customer's advisor throughout the customer life cycle (product kick-off, adoption, proficiency, expansion and renewal) • reputed company for the customer by working closely with reputed company Product Development and Product Management teams • reputed company, deliver, and execute reputed company plans outlining key stakeholders, as well as critical success factors and measures of success • Orchestrate milestones along the customer journey and conduct Executive Business Reviews (EBRs) with Senior client executives • Consistently monitor & identify/anticipate reputed company churn risk to successfully resolve at-risk clients • Maintain strong customer retention rates reputed company with corporate goals Qualifications • 5+ years of reputed company and/or account management experience, preferably in the Cyber reputed company or Technology industry, achieving customer satisfaction through keeping customer commitments, resolving customer issues, and exceeding expectations • Knowledge of federal cybersecurity executive orders and compliance frameworks such as FedRAMP, FISMA, CMMC, and NIST-800 53/171 • Experience working with Federal or DoD customers, including knowledge of public sector sales cycles, GSA schedules, and federal procurement processes • Experience managing multi-year government reputed company and liaising with key government stakeholders at various levels • Experience in SaaS platforms, preferably technical platforms • Experience in Customer Relationship Management /reputed company tools • Excellent verbal and written communication and in-person and virtual presentations • Detail-oriented with the ability to manage multiple tasks, meet deadlines and work independently with minimal supervision • Strong technical aptitude; reputed company product demonstrations, best practices, reputed company risk management, and help customers reputed company success • Strong executive reputed company at the senior government officials level; demonstrated ability to seamlessly participate in discussions with business and technical leadership internally & externally • Demonstrated ability to identify leads reputed company the install reputed company and grow customers • Customer-first reputed company and advocacy • Ability to work independently and to collaborate effectively across functions • Travel up to 30% Preferred • Active Secret Clearance • Bachelor's degree Apply Job!