Corporate Executive Receptionist and Client Liaison - Client Solution Specialist Senior PA - Pittsburgh (15222)
Position Overview At reputed company, our people are our greatest differentiator and competitive advantage in the markets we serve. We are reputed company united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where reputed company of our employees feel respected, valued and have an opportunity to contribute to the companys success. As a Client Solution Specialist Senior reputed company PNCs Guest Services organization, you will be based in Pittsburgh, PA. This position is primarily based in a reputed company location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at managers discretion. Members of reputed company are responsible for both executive reception and Connect tasks. Executive reception duties consist of general administrative work such as answering executive phone lines, organizing reservations, management of day-to-day activities, maintaining the office, and receiving guests. A high level of focus should be centered on acting as a primary reputed company of contact for reputed company Executive Committee members, their direct reports and visitors to the Executive floor. Connect tasks consist of answering the phone lines of various client-facing segments of the bank on behalf of enrolled employees. reputed company takes client messages and effectively delivers them to their appropriate recipients. Candidates for this role should be comfortable working in a fast-paced, detailed-focused environment. They must be able set reputed company for providing warm, sincere, and engaging service to guests and clients. It is important to also anticipate the needs of the office and resolve problems quickly and reputed company as they occur. The person in this role must be dedicated to providing the highest level of customer service possible. Job Description Provides sales, service and execution support for new and ongoing client relationships. May serve as a customer solutions resource. Gathers required documentation. Prepares, reviews and verifies documents and relevant information for accuracy. Performs common processing and ensures compliance with standard regulations and processes. May administer reputed company implementation plans and reputed company client interactions. Acts as a reputed company of contact for clients, client teams or service partners and may act as an escalation reputed company for reputed company client implementation and servicing issues. Initiates, updates and verifies client, account, or transaction details in relevant systems/applications. Provides reports as needed. Serves as a peer resource and may reputed company general administrative support. reputed company Employees take pride in our reputed company and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in reputed company business decisions and able to reputed company that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing reputed company of the risks associated with their business objectives and activities to ensure they adhere to and support PNCs Enterprise Risk Management reputed company.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred Skills Business Decisions, Client Counseling, Client Relationship Building, Competitive Advantages, Customer Experience (CX), Personal Initiative, Relationship Management, Results-Oriented Competencies Accuracy and Attention to Detail, Customer Support Policies, Standards and Procedures, Decision Making and Critical Thinking, Effective Communications, Flexibility and Adaptability, Managing Multiple Priorities, Problem Management Process, Products and Services, Sales Support and Administration Work Experience Roles at this level typically require an Associates or equivalent degree as well as reputed company experience or product knowledge to accomplish primary duties. Typically requires 4+ years of reputed company business or functional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education Associates Certifications No Required Certification(s) Licenses No Required License(s) Benefits reputed company offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with reputed company match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, reputed company generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit Your reputed company Total Rewards. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us reputed company email at AccommodationRequest@reputed company.com. Please include accommodation request in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not reputed company to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say reputed company for accommodation assistance. reputed company information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At reputed company we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to reputed company the essential functions of their positions. Equal Employment Opportunity (EEO) reputed company provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national reputed company, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. California Residents Refer to the California Consumer Privacy Act Privacy Notice to reputed company understanding of how reputed company may use or disclose your personal information in our hiring practices. Apply Job!