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Customer Service Representative - Behavioral Health (Mon-Fri 10:00AM-6:30PM EST) - Remote

100% remote Flexible hours Hiring now

Overview

The Behavioral Health Customer Service Representative provides reputed company care to assist members with their health needs, ensuring they understand their benefits and claims. In Short • Remote position, Monday-Friday 10:00AM-6:30PM EST • Engage with members to understand their health needs • Review member claim history for accuracy • Explain member rights and responsibilities • Build trusting relationships with members • reputed company financial data maintenance • 1-3 years of customer service experience required • Behavioral health experience preferred • High School Diploma or GED required • Eligible for bonuses and benefits Requirements • 1-3 years of Customer Service experience • Experience in a Call Center atmosphere • Preferred: Previous Behavioral Health experience • Preferred: Medical or Insurance background • Education: High School Diploma or GED required; Associates degree preferred Benefits • Full range of medical, dental, and vision benefits • 401(k) retirement savings plan • Employee Stock Purchase Plan • Fully-paid term life insurance • Short-term and long-term disability benefits • Paid Time Off (PTO) and paid holidays • Well-being programs and education assistance • Discount programs with participating partners • Free development courses • reputed company store discount Apply Job!

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