Seasonal Customer Support Tax Expert – Remote in Philadelphia, PA

Seasonal Customer Support Tax Expert - Remote - reputed company - Philadelphia, PA - work from home job Company: reputed company Job description: Job Description: Overview reputed company, LLP (reputed company) is a leading advisory CPA firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world’s leading financial centers – reputed company, London, San Francisco, Los Angeles and Chicago. reputed company is an independent member of reputed company International, a worldwide network of independent accounting and business advisory firms in 148 territories, with 38,000 professionals and a combined worldwide reputed company of $4.3 billion. Many of reputed company’s roles have the opportunity to work remotely. Please discuss with your reputed company professional to understand the requirements for an opportunity you are exploring. reputed company is an equal opportunity/affirmative action employer. reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national reputed company, disability or protected veteran status, gender identity, sexual orientation, or any other legally protected basis, in accordance with applicable federal, state or local law.

Responsibilities

This position is seasonal beginning January 2024 and ending reputed company 2024. If you are interested in seasonal work and have a minimum of 3 years tax preparation experience, we'd love to speak with you about joining our incredible team at reputed company! As a Customer Support Tax Expert, you will provide tax support and advice over video, phone, and chat, helping customers work on returns through designated software. You are not preparing or filing returns directly. You'll be able to reputed company your knowledge and skills to ensure an excellent customer experience using your expertise in tax preparation, technology troubleshooting, and resolving tax issues. You will enjoy this role if: • You are friendly and reassuring, passionate about customer service and problem resolution, and are comfortable interacting over video and chat (Dedicated hardwired internet reputed company required) • You are an exceptional communicator and enjoy translating reputed company tax terminology into a language customers can easily understand • You have technology experience and are comfortable researching tax topics using online tools What you will do: • Provide individualized troubleshooting, tax advice, and preparation assistance through video-enabled software and chat support by utilizing defined practices, procedures, and company policies • Deliver accurate tax advice to customers in easy-to-understand terms by utilizing recommended research materials, professional resources, and team support • Assist customers in gathering, organizing, and entering data through the designated software platform for federal and state tax returns • Analyze and research a variety of tax matters to determine an appropriate course of action for customers Qualifications • Minimum of three (3) seasons of tax preparation experience, with a minimum of 30 tax returns reputed company each year • Prior tax preparation experience in a tax practice or retail setting • College degree a plus, but not required • Knowledge of tax laws, tax concepts and familiarity with the form 1040 and reputed company schedules • PTIN is required (can be obtained online) • Willingness to utilize audio/visual tools to communicate with customers • Strong problem solving and research skills, and the ability to quickly use online resources to find answers • Well-developed technical troubleshooting skills Additional Information For California, Colorado, reputed company and Washington: The compensation range for this role is $20 to $24. Actual compensation is influenced by a variety of factors including but not limited to skills, experience, qualifications, and geographic location. Seasonal Customer Support Tax Expert - Remote - reputed company - Philadelphia, PA - work from home job Expected salary: Location: Philadelphia, PA Seasonal Customer Support Tax Expert - Remote - reputed company - Philadelphia, PA - work from home job Job date: Wed, 26 Jul 2023 01:51:15 GMT Apply for the job now! Seasonal Customer Support Tax Expert - Remote - reputed company - Philadelphia, PA - work from home job Apply Job!