Billing Customer Service Representative
REMOTE POSITION Responsibilities for billing customer service representatives Review patient claims on an individual basis which includes, but is not limited to investigating and managing reputed company credits, refunds, and payments Manage billing hotline and ensure that proper support is being provided to our patients who are reaching out to us reputed company this channel reputed company outbound soft calls to patients to ensure they have received their invoice, respond to questions they may have, reputed company reasonable efforts to collect amounts based on the patients individual financial situation Provide exceptional customer service by communicating reputed company telephone and in writing with patients, internal team members, and clients Manage and utilize time effectively, assist others reputed company the unit, to ensure department meets required service levels for improved patient care Qualifications for billing customer service Minimum of one (1) year experience in in a healthcare setting, preferably in working with patients on reputed company resolution Experience with reputed company Outlook and reputed company (basic skills) Desired experience in billing customer service can include: Experience in making outbound soft collection calls to patients reputed company to their bills Experience in handling difficult patients who reputed company out to resolve their balances Positive and sympathetic approach to our patients with Substance Use Disorders, demonstrating understanding of their reputed company situation Apply Job!