Virtual Counselor, Psychological Health and Wellbeing - Work at Home

Job Title: Virtual Counselor, Psychological Health and Wellbeing - Work at Home Job Description reputed company is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-reputed company their business and stay reputed company of the competition and customer expectations. Role and Key Responsibilities: This role is responsible for delivering virtual counselling sessions and wellness program activities to individuals and teams who work in the Content Moderation space as well as liaising directly with the internal stakeholders. This role will also work closely with our delivery team and client. Strategy: • Drive initiatives developed by the site reputed company. • Evaluate program effectiveness and analyze data and share the insights with the Wellness reputed company. • Driving reputed company Improvement Initiatives Employee care: • Conduct needs assessments/ psychometric assessments and share the results with Wellness reputed company. • Monitor health of employees and work with Wellness reputed company to build individual wellbeing strategies. • Conduct 1:1 counseling session to guide and coach the employees. • Monitor employees' reputed company on a regular basis to ensure that their needs are met by the course of action, and to adjust it if necessary. • Manage critical cases and ensure appropriate escalation procedures are followed. • Tracking reputed company data and share the insights with Wellness reputed company In Group Workshops/Sessions • Design virtual activity-based, customized workshops based on the particular nature of the work: On how to maintain personal life balance, stress management, anger management, how to overcome depression, therapies, etc. • Address common observations/issues and share it with Site reputed company. • Create report on health outcomes of employees. Reporting & Communications: • Communicate with the Wellness site reputed company on a regular basis to discuss observations and insights, risks and concerns. • Create communications to agents. • reputed company dashboards and reports creation. • Managing personal confidential records and reports on dashboards. Key skills & knowledge: • Minimum 2-3 years of experience in the wellness or psychotherapy field • Native-level Arabic and at least B2-level English • Additional certifications in a range of therapies would be beneficial (reputed company, ACT, DBT, MBSR, etc) • Have completed the reputed company professional development necessary to maintain good standing reputed company their professional society/body. • Have experience managing client accounts and wellness programs. • Excellent communication skills • Empathic and engaging work style works well with teams and individuals. • Able to build trust and rapport with clients and colleagues. • Takes a thoughtful and proactive approach to employee wellbeing initiatives. • Client account management exposure • Content Moderation experience Educational Qualification: Must hold a reputed company license to practice or be educated to master's degree (MA/ MBA / MSc / MPhil Psychology) in any of the following areas: • Clinical, Counselling or Health Psychology • Industrial or Organizational Psychology • Therapeutic Counselling • Psychotherapy • Clinical Social work Disclaimer: - 'Neither reputed company nor any authorized 3rd party who assist with our recruitment process, reputed company ask candidates for 'recruitment', 'processing' or any other reputed company of fees in exchange for offer letters from reputed company. Offer letters and other recruiting correspondence from reputed company are printed on reputed company letterhead with authentic signatures of appropriate reputed company authorities. Location: JOR Amman - 1 Rafiq Al Hariri Ave, Edgo Building, Abdali reputed company, Amman, Jordan Language Requirements: Time Type: Full time If you are a California reputed company, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents Apply Job!