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GSK Solutions is hiring: SOC Technical Writer (Remote) in Des Moines

100% remote Flexible hours Hiring now

Job DescriptionJob DescriptionJob Title: SOC Technical Writer (Remote)Location: Des Moines, IADuration: 12 MonthsPay Rate: $35/hr on C2C / 1099 all inclusive Job Description: The purpose of this position is to provide technical writing support, standardization of documentation, and business support across the SOC (Security Operations Center). Security Operations Center Technical Writer needed. Only submit candidates who have worked as a Technical Writer in a SOC environment. The Business Consultant supports the State of Iowa's Office of the Chief Information Officer (OCIO), Security Operations Center (SOC). The purpose of this position is to provide technical writing support, standardization of documentation, and business support across the SOC. The Business Consultant will initially focus on the development, consolidation, and standardization of the following artifacts for incident responders: • Computer Security Incident Response Plan(CSIRP). • SOC Incident Playbooks. • Standardization of Incident Reports. • RACI (Responsible, Accountable, Consulted, and Informed) grids per playbook. • Website guidance for workforce members reporting security incidents to the SOC. The Business consultant will assist in the definition and measurement of SOC Service Level Agreements (SLA), Memorandum of Understanding(MOU), Memorandum of Agreement (MOA), and other formal documentation to support the SOC. Integrate Key Performance Indicators (KPI) and develop status reporting for stakeholder consumption. • Provide business analysis, process analysis, and project coordination services. Develop business cases, business impact statements, and integrate security prioritization metrics to drive business decisions. • Provide information security function task tracking, develop resource estimates, and provide priority schedules. Coordinate with service suppliers to ensure deliverables are clearly defined, priorities are identified, tracked, and reported to meet the functions needs. • Analyze business processes, procedures, and organization structure in order to identify problems and determine solutions. Elicit requirements from stakeholders, analyze the requirements, document, and create functional specifications as required. Candidate Requirements: • Excellent organizational skills with a focus on accuracy, detail, and follow-through; punctual and meets deadlines; effectively prioritizes tasks to meet expectations. • Proven ability to work with diverse audiences and translate technical information into non-technical information. • Excellent writing and composition skills including grammar; punctuation and spelling; ability to organize; express and communicate ideas clearly in writing. • Knowledge of project management, conflict resolution, and incident escalation preferred. • Ability to work effectively with customers to solve business challenges while balancing the need for confidentiality, integrity, and availability. • Ability to resolve issues in a variety of complex situations which require complex judgments and solutions based on sophisticated analytical thought. • Ability to solve complex problems, convey both oral and written instruction, and handle multiple task interruptions while providing services in a professional and courteous manner. • Must be an individual of high integrity and be a model of unwavering integrity to others. • Commitment to fostering a diverse working environment. • Ability to work independently, as part of a team of peers, and also to support and contribute to a multidisciplinary team environment Required/Desired SkillsSkillRequired /DesiredAmountof ExperiencePrevious experience working as a technical writer for a SOCRequired2YearsExcellent organizational skills with a focus on accuracy, detail, and follow-through; punctual and meets deadlines; effectively prioritizes tasks to mRequired4YearsProven ability to work with diverse audiences and translate technical information into non-technical information.Required4YearsExcellent writing and composition skills including grammar; punctuation and spelling; ability to organize; express and communicate ideas clearly in wrRequired4YearsKnowledge of project management, conflict resolution, and incident escalation preferred.Required4YearsAbility to work effectively with customers to solve business challenges while balancing the need for confidentiality, integrity, and availability.Required4YearsAbility to resolve issues in a variety of complex situations which require complex judgments and solutions based on sophisticated analytical thought.Required4YearsAbility to solve complex problems, convey both oral and written instruction, and handle multiple task interruptions while providing services in a profRequired4YearsMust be an individual of high integrity and be a model of unwavering integrity to others.Required4YearsCommitment to fostering a diverse working environment.Required4YearsAbility to work independently, as part of a team of peers, and also to support and contribute to a multidisciplinary team environment.Required4Years Recruiter Details: Recruiter Name: Kris at gsksolutions dot comContact Number: Seven one nine-Two three nine-Five five nine nineAbout GSK Solutions Inc: GSK Solutions Inc is a leading information technology (IT) Services Company that specializes in providing complete consulting solutions and staff augmentation to its clients. We provide on-time, on-budget, and quality service to our clients and consistently meet their expectations. We are known for our superior execution on a sustained basis. GSK has been in the business of providing both commercial and custom product development services, including, Information Security, Software Development, Consulting and IT Audit. GSK implements highly critical and time-sensitive projects for their Fortune 500 clients located across the country. Apply Job!

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