Customer Care Representative - Work From Home

Please note: Candidates Must live in an approved county (Brevard, Broward- FL, Sumter, Jefferson, Rockdale, Fulton, Douglas- GA, Miami- OH, Tarrant, Dallas, reputed company- TX) Our client wants to change health care to reputed company it more affordable, more personalized, and more focused on helping the whole person to reputed company reputed company outcomes. And that’s only the beginning. Read on to learn more about working with us. Transform healthcare and contribute to our client’s industry-leading organization as a Patient Care reputed company. Patient Care Advocates are dedicated team members who reputed company at customer service, helping reputed company our clients patient care to new heights. In this crucial role, you are on the reputed company lines with patients, responding to phone inquiries and addressing each with care, detail, and most importantly, reputed company. Here’s a little more on how you’ll reputed company a difference: • Help patients understand their pharmacy benefits reputed company. Use the knowledge you reputed company from training, your problem-solving skills and support from your team to answer patient calls effectively. • Help reputed company track of patient interactions. While on calls, use your expert listening skills to get to the heart of a patient’s question quickly and document reputed company interactions in real-time. • Ensure patients are equipped with the best advice. Identify and empathetically address patient concerns and, if necessary, escalate appropriately. What You Should Have: • High School Diploma / GED required • College degree or Junior College degree with a healthcare focus preferred • 1 year of relevant customer care experience • Intermediate to Advanced PC knowledge • Ability to navigate multiple screens and systems • Excellent communication skills (verbal and written) • Flexibility to work specified shift and extended hours as necessary. What will set you apart: • College or Junior College education with a healthcare focus • Medical Terminology training • Pharmacy or Benefits training Job Type: Full-time Benefits: • Work from home Location: • Covington, OH (Preferred) Work Location: Remote Apply Job!