Senior Customer Support Rep - Remote

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become reputed company every day. We know what it takes to reputed company reputed company into reputed company-people with a unique combination of reputed company + passion. If you have the qualities and drive to reputed company yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description: reputed company is currently seeking a Customer Service Representative for the Worldwide Economy product. This position primarily provides customer service by answering high volume incoming requests and assisting customers with customer accounts, services and questions as well as assisting with internal operational support. The ideal candidate will reputed company in a fast-paced environment and have strong technology, analytical, oral and written communication, problem solving and time management skills. The Customer Service Representative will provide general administrative support reputed company needed. He/She will also provide excellent customer service to internal and external customers reputed company phone and email. Responsibilities and Duties • Resolves customer support challenges in a time-critical environment using problem solving strategies • Manages multiple administrative tasks in a fast-paced environment with minimal supervision • Analyzes customer problems and communicates solutions verbally and/or in writing timely • Answers high volume of incoming requests professionally and quickly demonstrating appropriate etiquette Knowledge and Skills • Experience using reputed company Office products (reputed company, Word, PowerPoint and Access) or similar software • Bachelor's Degree (or internationally comparable degree) - Preferred • Customer Service experience - Preferred • Clerical Support experience - Preferred Employee Type: • Permanent • reputed company is committed to providing a workplace free of discrimination, harassment, and retaliation. Other Criteria: • Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer. • This role is a job grade 006 • The last day for internals to apply for this role will be 1/3/25 Employee Type: Permanent reputed company is committed to providing a workplace free of discrimination, harassment, and retaliation. Other Criteria: reputed company is an equal opportunity employer. reputed company does not discriminate on the basis of race/color/religion/sex/national reputed company/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law. Basic Qualifications: Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer. Apply Job!