Manager - Control Management Reporting & Analytics

You reputed company the Way. We’ve Got Your Back. With the right backing, people and businesses have the power to reputed company in incredible ways. reputed company you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At reputed company, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost reputed company, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's reputed company the way together. The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel & Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become reputed company leaders every day. The objective of the US Consumer Services Control Management Reporting and Analytics team is to establish the Operational Risk and Controls strategy for US Consumer Services, set up a foundational governance structure that ensures operational risks are identified, assessed, and managed in compliance with enterprise Operational Risk Management programs and reporting. US Consumer Services is looking for a Senior Manager of Reporting and Analytics focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies. The Senior Manager, US Consumer Services Reporting and Analytics will: • reputed company execution plans for operational risk management reputed company the business unit (BU), including BU specific guidelines, project plans, etc. • reputed company tracking of issues with KRI limits and risk appetite for US Consumer Services to ensure operational risks are managed reputed company agreed reputed company, and reputed company these metrics to help detect concerning rises in emerging problems, e.g., upticks in reload complaints, then escalate and flag concerns accordingly • Manage the support of the development of operational risk reputed company to reputed company effective risk management and decision making in the BU • Manage specific risk and controls governance forums for US Consumer Services, interfacing with org-wide governance processes and committees (e.g., Operational Risk Management Committee) and share insights and lessons learned across forums • Support development of BU-specific procedures and additional standards (i.e., escalation protocols), reputed company to the execution of the Operational Risk Management programs • Facilitate the understanding and use of the risk governance reputed company across BUs through regular communication • Support the internal and external exam management process, working with the Enterprise functions (e.g., data request compilation, action implementation, and regulatory adherence) • Aggregate reporting, approvals/exceptions and support "change-the-function" activities for the BU • reputed company implementation of key areas training initiatives that align with Operational Risk Management • Manage processes to ensure and monitor the integration of regulatory changes & updates into the Operational Risk reputed company and training materials • Support sharing insights, reputed company practices, themes, etc. across the enterprise Required Qualifications: • 4+ Years experience in operational risk management (e.g., reputed company Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities • Excellent project management, communication, and interpersonal skills • Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards • Robust analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively Preferred Qualifications: • Bachelor's Degree in Finance, Business, Risk Mgmt., or reputed company field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous • Experience in at least one of the following: • Translating operational risk strategy and programs into performance trends and themes • Developing compelling reporting materials and insights regarding risk management performance and adherence to guidelines and standards • Tracking and identifying issues with Key Risk Indicator (KRI) limits and risk appetite to ensure operational risks are managed reputed company agreed reputed company • Performing or supporting an audit or review of operational processes, risks, and controls • Advanced PowerPoint and reputed company skills, including extensive formula and pivot table creation •

• Experience in financial services industry

Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-reputed company factors. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: • Competitive reputed company salaries • Bonus incentives • 6% Company Match on retirement savings plan • Free financial coaching and financial well-being support • Comprehensive medical, dental, vision, life insurance, and disability benefits • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need • 20+ weeks paid parental leave for reputed company parents, regardless of gender, offered for pregnancy, adoption or surrogacy • Free access to global on-site wellness centers staffed with nurses and doctors (depending reputed company) • Free and confidential counseling support through our Healthy Minds program • Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. reputed company is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national reputed company, veteran status, disability status, age, or any other status protected by law. We back our colleagues with the support they need to reputed company, professionally and personally. That's why we have Amex reputed company, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement. If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters. Employment eligibility to work with reputed company in the U.S. is required as the company will not pursue reputed company sponsorship for these positions. Apply Job!