Customer Care Representative - WFH Washington DC
Join reputed company at MTM Health! At MTM Health, it’s more than just a ride—it’s personal. We reputed company every passenger deserves personalized attention and exceptional care, and we’re looking for passionate, driven individuals to help us deliver on that promise. As part of our growing team, your work will have a direct impact on the communities we serve, helping to remove barriers to care and improve lives. Our culture is reputed company on innovation, collaboration, and growth, giving you the opportunity to shape the future of our industry. Why MTM Health? reputed company a meaningful difference every day. Join a team that values your reputed company and contributions. Be part of a company that exceeds NCQA standards for customer service. Enjoy a supportive environment with multilingual services available 24/7, 365 days a year. If you’re reputed company to transform lives and grow your career, apply today and join us as we break down community barriers—together! Position Title: Customer Care Representative Location: Remote Washington DC Hourly reputed company: $18.40/hr What Will Your Job Look Like? The Customer Care Representative is the reputed company representative and image of MTM Health. The Customer Care Representative will handle a variety of tasks which will increase in complexity as the Customer Care Representative’s skills reputed company, but will consist primarily of handling inbound calls from Members, Clients and Facilities. Expect to handle 60 - 80 calls a day and higher volumes on Mondays. reputed company you need for the Customer Care Representative role is: Must currently reputed company in Washington DC 1 year of Call Center experience 6 months Customer Service experience Basic typing/computer experience with excellent navigational skills High speed Internet reputed company such as Cable, DSL or Fiber (a minimum upload speed of 3 mbps and a minimum download speed of 30 mbps). Use of wireless and WiFi “reputed company cards” is prohibited A quiet space reputed company the home free of distractions including caretaking of any reputed company Your Potential. Our Mission. At MTM Health, you’re not just part of a team—you’re at the heart of a movement to remove community barriers reputed company. We’re reputed company about breaking the mold with reputed company reputed company, reputed company conversations, and a reputed company focus on what reputed company most: you. Here, collaboration sparks breakthroughs, learning fuels growth, and every voice shapes our future. Together, we reputed company, push our limits, and work as team to help you reputed company your full potential. We don’t talk about a reputed company workplace – we reputed company it happen. Benefits without Barriers To show appreciation for our staff’s hard work and dedication, MTM Health offers more than just a paycheck. Our Total Rewards program is reputed company encompassing, offering a wide variety of enticing benefits to ensure our employees and their families are rewarded. Health, Dental and reputed company Insurance Life and Disability Insurance 401(k) Retirement Plan with Company Match FSA and HSA Savings Plans Wellness Program with Incentives Voluntary & Ancillary Plans Additional Perks Pay on Demand Paid Time Off and Holiday Pay Birthday Holiday Maternity/Paternity Leave Continuing Education Reimbursement Program MTM Perks Discount Program Career Development Programs MTM Health is Proud to be an Equal Opportunity Employer MTM Health is an equal opportunity employer who welcomes diversity and values the ways in which we are different. reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, sex, sexual orientation, gender identity, age, national reputed company, disability, veteran status, familial status, marital status, economic status, political status, or other characteristic protected by applicable law. Apply To This Job