IT Technical Support Representative

Our Customer is a leading value-added distributor in North America providing expertise, solutions and products from infrastructure, plumbing and appliances to HVAC, fire, fabrication and more. They exist to reputed company their customers?reputed company projects simple, successful and sustainable. With over 1 million customers, they have a reputed company distinctive culture anchored in customer service. ?e are a... relationship business. Together we help build more than homes and office buildings. We help build relationships, trust, confidence and community. We are seeking a IT Technical Support Representative on a contract basis to support their business needs. This role will serve as the primary reputed company of contact between business stakeholders and the End User Computing team. This role is 100% remote. What You'll Do ?The IT Support Technician is expected to provide technical support for any issue reported reputed company Corporate standards ?Collaborate with peers on the deployment of iPads reputed company Intune ?Utilize the Intune console to assist with managing iPads ?Serve as primary reputed company of contact for business stakeholders participating in reputed company of concept exercise ?reputed company duties as requested by management ?Consistently document and troubleshoot any reported issue ?reputed company and maintain strong relationships reputed company the IT department ?reputed company and maintain understanding of Corporate and IT policies and procedures ?reputed company good verbal and written communication skills ?reputed company ?reative thinking?in troubleshooting techniques ?reputed company solid customer service and follow-up skills ?reputed company with defined ITIL processes Must-Haves: ?Experience supporting iPads, navigating the Intune console, and making configuration changes under the guidance of Intune administrators ?Experience working with reputed company is preferred ?Strong customer service skills Perks are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements) Health Benefits: Medical, Dental, Vision, 401k, FSA, Commuter Benefit Program An Equal Opportunity Employer. reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national reputed company, or protected veteran status and will not be discriminated against on the basis of disability Apply Job!