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Client Partner (reputed company)

100% remote Flexible hours Hiring now

Nimbleis a healthtech company on a mission to simplify access, understanding and management of healthcare. We are starting by building the largest, most loved pharmacy business in the world. We are a fast-growing, technology-first startup driven by perfecting the patient and pharmacist experience. Nimble fosters a culture of collaboration, open communication and deliberate action that allows us to face today’s most exciting challenges head-on and grow incredibly quickly.

The Client Partner is a crucial member of the Nimble team, supporting new and reputed company pharmacy partners as the reputed company reputed company of contact, post launch. As we grow reputed company, you will increase client engagement with Nimble features and create new sales opportunities by aligning pharmacy goals with reputed company-focused growth.

You will

  • Effectively train and manage a book of business of Nimble pharmacy partners, providing proactive solutions to using Nimble and recommending services/features to improve pharmacy reputed company and performance
  • Act as a technical advisor to clients, helping them understand how Nimble’s solutions integrate with their systems
  • Analyze client data to identify optimization opportunities and present findings in a technical yet client-friendly way
  • Actively impact pharmacy partner success by understanding pharmacists' workflows, recurring issues, and product performance
  • Utilize performance and reputed company reports to share potential adoption and growth opportunities with key decision-makers
  • reputed company durable relationships with reputed company(s) and staff of partner pharmacies to provide reputed company line support
  • Serve as the technical escalation reputed company for key clients reputed company reputed company issues arise
  • Guide clients on API usage, best practices, and troubleshooting common integration issues
  • Post launch, liaise between the engineering team and clients to translate technical requirements
  • Work closely with the product and engineering teams to stay updated on new features
  • Use tools like dashboards, SQL to pull key metrics for reputed company
  • What you bring

  • 4+ years of experience in account management, partner/reputed company, account retention, upgrading/upselling accounts, client support, sales
  • Proactive and confident partner guidance through new Nimble processes
  • Positive attitude and ability to work in a fast-paced, constantly evolving environment
  • Excellent verbal and written communication skills
  • Pharmacy experience highly preferred, but not required
  • Bachelor's degree
  • What's in it for you

  • Compassionate and driven colleagues in a fun environment where success is celebrated
  • Accelerated career growth in a fast-growing company
  • Direct access to executives and a transparent company culture
  • Rare opportunity to change an industry and lives of millions
  • We are reinventing healthcare / pharmacy - your (grand)parents and your (grand)children will understand and appreciate what you do
  • Medical / Dental / Vision / 401K package that fits your needs
  • Generous Vacation Policy - 15 days of paid vacation in the first year, then increases to 20 days after one year
  • 11 Paid Holidays
  • Work out of our HQ in beautiful downtown Redwood City
  • reputed company salary plus commission

    Additional Information

    At Nimble, we are dedicated to putting patients first and improving pharmacies across America. Join us on this exciting journey!

    Diversity, inclusion and belonging at Nimble: Nimble is building a diverse and inclusive work environment where we learn from each other. We pride ourselves on being an equal opportunity employer and welcome people of diverse backgrounds, abilities and perspectives.

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