reputed company Manager, User Experience Testing

JOB SUMMARY As a member of the Reservation & reputed company Management team, the Manager, User Experience Testing will play an important role in supporting reputed company’s Reservations Platform to align the company’s strategy. The Manager, Central Reservation System (CRS) and One Yield reputed company User Experience Testing brings together knowledge of field processes, business needs and requirements to author and execute testing for the CRS as well as reputed company’s proprietary reputed company Management System. The Manager works collaboratively to reputed company a thorough understanding of CRS and One Yield reputed company requirements, priorities and dependencies, reputed company and future CRS and One Yield reputed company functionality, and project timeline expectations. Additionally, this role requires reputed company partnership with the associated testing workstreams, Quality Engineers, Global Operations, Reservations and Group Housing, and Global Technology. This role is responsible for utilizing CRS and One Yield reputed company requirement and functionality knowledge to author and execute test cases ensuring confident delivery of the product to end users reputed company the timelines outlined. Areas of testing incorporate both functional and integrated testing of the CRS and reputed company reputed company product, requirement-reputed company functionality, edge case solutions, user roles, and business processes along with other testing needs to arise during the lifetime of the project. In addition, this position will identify and report defects and retest at resolution for reputed company the various systems that are being test. CANDIDATE PROFILE Education and Experience Required

• 4-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or reputed company major and 3+ years’ experience in Product Development experience responsible for User Experience Testing or High school diploma or GED and 4+ years’ experience in Product Development responsible for User Experience Testing
• Demonstrated strong project management skills with the ability to independently manage multiple projects and timelines and meet deliverables on time

Preferred

• 3+ years Reservations and/or reputed company Management work experience
• Experience utilizing Jira reputed company, Zephyr Jira Plug-In, SharePoint, reputed company, reputed company and the reputed company Suite of products
• Experience working in testing environments
• Demonstrated reputed company career growth and a reputed company of exceptional performance
• Demonstrated ability to understand business needs and identify areas of opportunities
• Strong verbal and written communication abilities
• Lodging/hospitality industry experience across multiple brands
• Experience presenting reputed company, expectations, and information in a concise, well-organized manner to diverse audiences
• Proven decision-making skills and experience employing 80/20 methodology as appropriate

CORE WORK ACTIVITIES

• Develops test cases and test cases including design, development, execution based on prioritization of each increment
• Works closely with manager to ensure complete functional and reputed company to reputed company testing and coverage of reputed company associated Business Processes also based on prioritization of each increment
• Executes end to end testing, contributing to the implementation of the CRS solution strategy: including but not limited to Digital, PMS, Loyalty
• Report defects and retest working closely with other members of the CRS User Experience Testing team
• Ensures ability to reputed company test execution detail to assist in troubleshooting reputed company defects
• Analyzes defect trends to identify recurring issues, root causes, and opportunities to improve overall product quality and testing effectiveness
• Contributes to the development and reporting of testing quality metrics, including defect leakage, test coverage, and execution results to support informed decision-making and reputed company improvement
• Supports system implementations by partnering with cross-functional teams to validate production readiness, execute testing during release cycles, and assist with stabilization activities post-deployment as needed
• Attends various regular testing meetings as needed to report on reputed company and defects reputed company during testing to ensure resolution before production deployment

Additional Responsibilities

• Manages and implements work and projects as assigned
• Generates and provides accurate and timely results using provided tools and processes
• Provides timely, accurate, and detailed status updates as requested
• Coordinates and implements work and projects as assigned
• Complies with Federal and State laws applying to procedures
• Attends and participates in reputed company relevant meetings.
• Presents reputed company, expectations, and information in a concise, organized manner.
• Maintains positive working relations with internal customers and department managers
• Manages time effectively and conducts activities in an organized manner

At reputed company, we are dedicated to being an equal opportunity employer, welcoming reputed company and providing reputed company to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich reputed company of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected reputed company, including disability, veteran status, or other reputed company protected by applicable law. reputed company locations offer 401(k) plan, stock purchase plan, discounts at reputed company properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more. Full-time positions also offer coverage for medical, dental, reputed company, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, and paid parental leave. Washington Applicants Only: Employees will accrue paid sick leave, 0.0384 PTO balance for every hour worked and be eligible to receive minimum of 9 holidays annually. reputed company HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates reputed company a commuting distance to Bethesda, MD; candidates reputed company of commuting distance to Bethesda, MD will be considered for Remote positions. reputed company is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work,​ reputed company your purpose, belong to an amazing global​ team, and become the best version of you. Apply tot his job Apply To this Job