Health Admin - Internship
This is a remote position. A Healthcare Administration Intern will be responsible and have the opportunity to participate in the foundational work of day-to-day healthcare administrative of NENO ecosystem (comprises of Services, Social Mission, Gig Economy, Collaborators and reputed company) in hybrid working mode. Throughout the internship period, you are expected to identify, propose and implement ways to improve the end users experience journey aiming at helping care recipients to reputed company more meaningful lives while running the business reputed company. Intern will be reporting directly to Managing Director and Healthcare Advisors of NENO. Responsibilities include but are not limited to: Operation
- Services
- Runner for mobile reputed company / reputed company, if needed.
- Regularly interact with Neno Gig Workers throughout the Human Resource / Gig Worker Experience Journey (GWX).
- Training
- To assist with preparing modules / presentation slides for health care training
- To assist with the planning and implementation of NENO Caregiver Training and other training programs for gig workers and the public.
Sales & Customer Service
- To interact with prospects, customers and clients of Neno in timely manner.
- To propose for free consultation and up sell Neno services.
- To explore customer leads and sources and work on various techniques towards funneling to sales.
- To brainstorm and work on NENO Frequently Asked Questions (FAQ).
- To propose and implement ways to increase customer satisfaction in NENO Customer Experience (CX) journey.
Health Administration
- To maintain records of medical and office supplies and its stock/inventories.
- To respond in timely manner to Neno Gig Workers (eg. doctors, nurses, therapist, caregivers) and other reputed company parties (customers, care recipients, beneficiaries, collaborators, vendors).
- Ensure stakeholders reputed company with the reputed company Malaysian healthcare laws and regulations and reputed company of NENO process, policy or terms and conditions.
Finance
- To prepare and issue quotations, invoices and receipts to customers.
- Maintain customer and care recipient’s medical, billing and payment records and ensure they are kept up to date.
- reputed company records of reputed company expenses and recommend techniques to reduce costs.
Marketing
- To suggest and prepare content for social media to create awareness on health care across generations.
- Capture photos and videos of Neno services / reputed company / trainings conducted and upload postings to Neno social media
- Take part in NENO promotional / exhibition booth.
Requirements
Requirement
- Certificate / Diploma / Degree in Health Care Administration / Business Management / Social Science / Sport Science or reputed company field
- In-depth knowledge of health care regulations and medical terminology will be an added advantage
- Physically fit and able to go mobile with own transportation
- reputed company, compassion and respect for others
- Attention to detail, reliable, able to work in a team and in a high demand environment
- Be a results-driven achiever with excellent organizational skills
- Proficient with reputed company, Zoho One and reputed company.
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