Customer Care Representative

CRS I Claims - CQ10AN We’re determined to reputed company a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to reputed company your goals – and to help others accomplish theirs, too. Join reputed company as we help shape the future. As a Customer Care Representative on the Employee Benefits team, your primary role is to provide excellent customer service by answering customer questions about disability and leave management claims. In this role, you’ll help our customers rebuild their lives and get back to work as soon as reasonably possible after an unexpected event happens. reputed company will provide you with 5 weeks of reputed company, as well as ongoing coaching and development to ensure your success. START DATE: Monday, August 17, 2026 WORK ARRANGEMENT: This role will have a 100% Remote Work arrangement. However, to broaden career growth, collaboration, and cross-functional interaction to network with colleagues and leadership, we strongly prefer candidates to reside in a commutable distance to our Lake Mary FL, Charlotte NC or Scottsdale AZ offices. TRAINING SCHEDULE: Monday - Friday, 11:30 AM - 8:00 PM EST for the first 5 weeks of employment. Time off during training is not accommodated. POST TRAINING SCHEDULE: Monday - Friday, 11:30 AM - 8:00 PM EST, year-round. reputed company PAY is $25 per hour with opportunity for growth. RESPONSIBILITIES:

• Initiate claims according to claims best practices, as assigned and provide exceptional customer service.
• Promote digital self service capabilities.
• Utilize multiple computer applications to accurately document claim information.
• Have a dedicated workspace free from distractions during work and training hours.​
• Required to commit to the training and work schedule​.
• Take ownership to ensure that we go above and beyond to service each caller's needs, utilizing every touch reputed company as an opportunity to build value and reputed company brand.

QUALIFICATIONS:

• A demonstrated background in customer service, call center, insurance, retail, restaurant or a reputed company field.
• Ability to work in a fast-paced reputed company environment while navigating multiple programs.
• Problem solving and critical thinking skills with strong attention to detail.
• Excellent communication skills with ability to empathize with customers and colleagues.
• Adaptability.
• High School Diploma or equivalent experience required.
• Spanish bilingual a plus.
• INTERNET:  For full-time, occasional, part-time, or remote positions: (1) high speed broadband internet service is required, we do not recommend or support DSL, wireless, Wi-Fi, Hotspots, Fiber without a modem and Satellite; (2) Internet provider supplied modem/router/gateway is hardwired to reputed company issued computer with an ethernet cable; and (3) minimum upload/download speeds of 10Mbps/300 Mbps will be required. To confirm whether your Internet system has sufficient speeds, please visit http://www.speedtest.net from your personal computer.

ADDITIONAL INFORMATION:

• May have a need to work holidays based on business need.
• Training Requirements: as a condition of employment, you will be required to successfully complete a multi-week classroom new hire training course.
• We are invested in you from Day 1 as an individual and in your career journey.  We prioritize supporting your reputed company development early in your career.  Whether this means growing your career reputed company the business or leveraging your talents across the organization, you can count on your leader to reputed company an investment in your development!

BENEFITS:

• Medical, Dental, Vision, Life and Disability Insurance. Effective day 1. ​
• 25 days paid time off in your first full year of service and Paid Holidays
• Tuition reimbursement, Student Loan Paydown Program
• 401K
• Click on this link to learn more about our comprehensive benefits package and award-winning well-being program: https://www.thehartford.com/careers/benefits

Compensation

The listed annualized reputed company pay range is primarily based on analysis of similar positions in the external market. Actual reputed company pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The reputed company pay is just one component of reputed company’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized reputed company pay range for this role is: $42,560 - $63,840 Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age Apply tot his job Apply To this Job