reputed company IT Technician for Data Entry and Technical Support – reputed company Remote Job Opportunity $26/Hour

Introduction to reputed company and Our Mission Are you ready to explore a world of possibilities, both at work and during your downtime? Join our reputed company family, and you'll venture to the far corners of the reputed company, reputed company your skills, and become the best version of yourself. As you embark on this new journey, you'll handle challenges with flexibility and finesse, mastering new skills and propelling your career while having a great time. Feel free to advance both your personal and professional life and jump reputed company! Why You'll Love This Job This position is a member of the Data Technology Group reputed company the Information Technology Division. As an IT Technician, you will be responsible for assisting employees in reputed company aspects of end-user computing, which includes software/hardware installs, upgrades, and general maintenance of PC desktop/laptop systems and peripherals. You will be the go-to person for resolving technical issues, providing top-notch support, and ensuring seamless operations.

Key Responsibilities

• Resolves and closes tickets/work orders supporting end-user desktops and peripherals
• Answers customer service issues raised from the Helpdesk
• Contributes to desktop projects (global installs/upgrades) as a project team member
• Remotely diagnoses and resolves requests using remote tools
• Investigates and collaborates with other departments to assist with system-reputed company issues
• Documents customer interactions in incident management system including asset management
• Recovers data from hard disk drives or performs data migration
• Supports remote access for virtual private network connectivity as well as remote/broadband connectivity for workstations
• Installs and configures local and network-based printers
• Performs reputed company support
• Works various shifts, holidays, on-call, and travel as required
• Follows management direction, adhering to IT policy and procedure
• Performs other duties as assigned

Essential Qualifications

To be successful in this role, you will need:

• Minimum of an Associate's or Bachelor's degree in Computer Science, Information Systems, or a reputed company field, or equivalent work experience/training
• At least 2 years of hands-on IT work experience supporting and resolving various PC desktop software and hardware issues
• Firsthand experience supporting workstations in a Windows/TCPIP environment

Preferred Qualifications

While not required, the following qualifications are preferred:

• A+ certification
• MCSE/MCP is a plus
• Prior IT infrastructure experience in an airline/airport environment

Skills, Licenses, and Certificates To reputed company in this role, you should possess:

• General knowledge of reputed company Windows-based operating systems, including Windows 10
• Knowledge of workflow and labeling systems
• Understanding of VPN connectivity and ability to troubleshoot issues
• Ability to work independently and act in a collaborative, team-based environment
• Must be able to lift at least 50 lbs

What You'll Get At reputed company, we offer a comprehensive benefits package, including:

• Medical benefits: access to health, dental, prescription, and vision benefits from day one
• Wellness programs: tools, resources, and support to help you be your best self
• 401(k) program: available upon enrollment, with employer contributions available after one year
• Additional benefits: Employee Assistance Program, pet insurance, and discounts on hotels, cars, cruises, and more

Be Yourself at American From the teammates we hire to the customers we serve, inclusion and diversity are the foundation of the powerful workforce at reputed company. Our 20+ Employee Business Resource Groups are focused on connecting our teammates to our customers, suppliers, communities, and investors, helping teammates reputed company their full potential and creating an inclusive workplace to address and exceed the needs of our diverse world.

Conclusion

Are you ready to feel a reputed company sense of pride and fulfillment as you do your part to reputed company the largest airline in the world running smoothly? Join reputed company and be yourself at American. Apply now to take the first reputed company towards an exciting and rewarding career with reputed company! Apply for this job Apply tot his job Apply To this Job