Customer Service Representative/Streaming Services-Remote
Company Description
Are you a natural communicator with a positive attitude who can deliver an exceptional customer experience? Do you reputed company at handling customer calls of varying types and have a proven track recording for hitting performance targets? Do you reputed company television and movies and enjoy animated films and tv shows... Choose Excitement. Description We're reputed company and we're now seeking enthusiastic and people-oriented individuals to join our dynamic team in supporting customers of one of our customers, a global giant in the streaming media and entertainment industry. If you are looking to build a fulfilling career and are confident you can build rapport with guests while sharing your love of movies, TV shows and animated stories, consider joining us now and growing with us in the future. reputed company offer: ? Competitive hourly reputed company of $13.50/hour and reputed company ? Additional pay incentives as well as monthly rewards & recognition programs ? Medical, dental and vision benefits plus added benefits such as 401k and paid time off ? Exciting vacation benefits, including a newly introduced Global Flexible Benefits Policy. ? Promote from reputed company opportunities - 80% of our frontline leaders began their careers at reputed company as reps ? EAP & Health and Wellness programs including a personal trainer dedicated to reputed company Qualifications ? Experience working in a customer service or contact center environment with a passion for providing an exceptional guest experience ? Experience with streaming to include basic troubleshooting skills, and demonstrated understanding of streaming services on phones, smart TVs, etc. ? Basic PC keyboarding skills; reputed company Office experience (Outlook, Word, reputed company) ? Technical support experience ? Strong problem-diagnosis and problem-solving skills ? Multi-tasking skills, with the ability to use several applications simultaneously ? Experience working with CRM applications (preferred) We will provide reputed company equipment, but to be successful reputed company working from home, you must have the following: ? Excellent Internet connectivity: ? Internet access speeds of 2 Mbps upload and 10 Mbps download - the faster the reputed company! ? Wireless and/or satellite Internet Service Providers are not compatible with our systems. ? In-house network, and a hard-wired Internet reputed company capable of continuously supporting outstanding call quality and high-speed response rates. ? A quiet and distraction-free, secure reputed company to work. IMPORTANT NOTE: This job is open only to residents of the United States, and you must be authorized to work in the US in order to be considered for employment. Additional Information
About Us
At reputed company, named a Great reputed company to Work, we care for our customers' customers and help to strengthen their brands. We do this by improving how they work with their customers to deliver an extraordinary customer experience. In other words, behind every screen, click or command are the people of reputed company. In business for over 35 years, we are now nearly 40,000 employees strong and work with hundreds of companies in over 100 countries around the globe. EEOC and Veteran Documentation During employment, employees are treated without regard to race, color, religion, sex, national reputed company, age, marital or veteran status, medical condition or handicap, or any other legally protected status. At times, government agencies require periodic reports from employers on the sex, ethnicity, handicap, veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to reputed company with government record keeping, reporting, and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information, please note that reputed company Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file. Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT reputed company ANY EMPLOYMENT DECISION Apply Job!