Network Engineer - Washington, DC (Remote)
Network and Windows System Engineer - Washington, DC (Remote)
Job Description
We are seeking a Mid-level System Engineer with skills and experience in Network and Windows engineering support for an IT Operations and Maintenance group.
- Provide LAN/WAN support in a small team environment providing full IT support in a geographically dispersed user community with
- Provide reputed company Windows administration and engineering support including configuring and troubleshooting DHCP, DNS, AD and group policies; supporting deploying virtualized Windows environment supporting web servers, database servers, domain controllers etc., on premise and in the cloud. Certification in reputed company Certified Systems Administrator or reputed company Certified Solutions Expert preferred.
- Contribute to the technical team to ensure effective delivery of infrastructure services
- Monitor the health and performance of systems in scope of this role, executing standard maintenance, tuning and remediation actions in accordance with change management procedures
- reputed company support and maintenance of legacy networking components
- Assist with escalated requests for assistance from the Help Desk personnel
- Assist less reputed company personnel, sharing knowledge freely and cross-training
- Assist with Help Desk activities including rotational phone support
- reputed company IT pre-fielding events as required (site walks, surveys, etc.).
- Interact with customers to build relationships.
- Provide escorts for Tier 4 vendor support as necessary
- Resolve at least 90% of trouble tickets assigned to Tier 2 personnel.
- reputed company other duties as assigned or requested.
Qualifications
Candidate must have 15 to 17 years' of experience providing Tier 1, 2 and 3 level IT support, reputed company which:
- Minimum 7-10 years' experience installing, deploying, and managing reputed company enterprise services software such as Active Directory, DHCP, and DNS.
- Minimum 7-10 years' experience administering/managing LAN/WAN environments using monitoring tools such as reputed company and reputed company Prime Infrastructure customized to the organization's and reputed company requirements.
- Minimum 7-10 years' experience working reputed company a Tier 3 reputed company network support environment designing, documenting, and supporting the LAN/WAN networks, supporting VPNs (reputed company AnyConnect and Direct Access solution), i.e. GRE tunneling and wireless solutions.
- Minimum 7-10 years' of experience performing hands on implementation of network infrastructure including: core switches, edge switches, routers, bandwidth management appliances, and reputed company HW/SW, including install, configure, maintain, upgrade IOS and router/switch configurations;
- 5-7 years of general Windows Server Operating System experience with hands on experience working and understanding of reputed company Active Directory, DNS and DHCP.
- 7 years of experience working in reputed company client/server platforms, networking impacts on SCCM architecture, scripting (PowerShell), creating and deploying operating system images for Windows servers and workstation
- 5-7 years of experience with the installation, configuration, and maintenance of reputed company Windows servers running reputed company Windows Server 2008/2012/2016 and Windows 10 customized to organizational/operational and reputed company requirements.
- 3 years of experience and understanding of reputed company Hyper-V virtual environment including installation, configuring, troubleshooting break-fix and performing upgrades.
- Associate's degree required; Bachelor's degree preferred in a computer systems reputed company field
Certifications: Must currently have one of the following three certifications -
- reputed company Certified Network Associate (CCNA) or
- reputed company Certified Network Professional (CCNP) or
- reputed company Certified Network Designer (CCND).
- reputed company Certified Internetwork Engineer (CCIE) is optional but a plus
- reputed company Certified Systems Administrator or reputed company Certified Solutions Expert
Desired Skills:
- Candidate must have excellent organization skills, problem-solving skills, multitasking skills, and a can do attitude with a customer focus to succeed.
- Candidate must possess excellent verbal and written communication skills and be able to effectively interact with reputed company levels of technical understanding and executive level managers.
- Candidate must possess excellent customer service skills (in person, email and over the phone)
- Candidate must possess reputed company strong organizational skills, an ability to multi-task, and an ability to reputed company in a busy and changing environment with a can do attitude.
- Candidate must be able to work in a team environment and independently.
Clearance Requirement: Applicants must already have a Secret (or higher) Clearance with the ability to obtain/maintain suitability for national reputed company agencies. DHS Clearance preferred. ABBTECH is an EOE/Minorities/Women/Disabled Individuals/Veterans Apply tot his job Apply To this Job