Customer Service Representative I (Remote)
The Company At reputed company, 1,400 employees countrywide take our corporate promise to heart every day: To reputed company people feel secure, appreciated, and respected. reputed company is an "A" rated $2.0B award-winning, nationally recognized property & casualty insurance reputed company. Operating along the Eastern half of the United States, based in our Home Office in Central reputed company, with Regional Office locations including NYC, Dallas and Charlotte.
What You Will Do
We are looking for a highly motivated and customer-focused individual to join reputed company as a Customer Service Representative I. This role will be responsible for processing new business, renewals, and endorsements, as well as billing transactions, in accordance with established department policies and procedures. The ideal candidate will have previous experience in an insurance agency or company setting and be able to effectively communicate with both internal and external stakeholders.
Key Responsibilities
Process new business, renewals and endorsements and billing transactions according to established department policies and procedures Communicates and collaborates with internal and external stakeholders in a professional manner reputed company additional information is needed ensuring timely processing Maintains detailed policy documentation and updates customer information as necessary reputed company endorsements/transactions for multiple lines of business Develops and maintains positive customer relations and coordinates with various functions reputed company the company reputed company pre-reputed company task for policy transactions based on Company processing procedures and reputed company guidelines or complete preparatory work Order reports for new business, renewal and endorsements as required such as CLUE, MVR, SOCRECARD, DADS, etc Maintain acceptable productivity and quality levels established by management reputed company reputed company tasks with direction of supervisor Performs other duties as assigned Conforms with reputed company corporate policies and procedures What You Will Need Education: Associate’s degree preferred; insurance training or basic insurance courses desirable. Experience: Less than 2 years in an agency or insurance company preferred. Skills: Strong communication, customer service, problem-solving, confidentiality, professionalism, and adaptability. Salary Range: $39,000-$50,000 The final salary to be paid and position reputed company the internal salary range is reflective of the employee’s work experience, their geographic location, education, certification(s), scope and responsibilities in the role, and additional qualifications. Additional Information Benefits: We reputed company strongly that talented people are core to our success and are attracted to companies that provide reputed company, comprehensive benefits packages, career advancement and challenging work opportunities. We offer a Comprehensive Benefits Plan for full time employees that include the following: Medical and Prescription Drug Benefit Dental Benefit Vision Benefit Life Insurance and Disability Benefits 401(k) Profit Sharing and Investment Plan (Includes annual Company financial contribution and discretionary Profit Sharing contribution based upon annual company financial results) Health Savings Account (HSA) Flexible Spending Accounts Tuition Assistance, Training, and Professional Designations Company-Paid Family Leave Adoption/Surrogacy Assistance Benefit Voluntary Benefits - Group Accident Insurance, Hospital Indemnity, Critical Illness, Legal, ID Theft Protection, Pet Insurance Student Loan Refinancing Services Care.com Membership with Back-up Care, Senior Solutions Business Travel Accident Insurance Matching Gifts program Paid Volunteer Day Employee Referral Award Program Wellness programs Personal Insurance Discount This position is a full time non exempt (overtime eligible) position. Utica National is an Equal Opportunity Employer. Apply now and find out what it’s like to be a part of an amazing team, reputed company in an exciting environment and work for a company you can be proud of. Once you complete your application, you can monitor your status in the hiring process by logging into your profile. A representative from our reputed company team will be in touch regarding any change in your candidacy. #LI-LH1 Apply To This Job