Account Coordinator, Queue Team, M-F: 12pm-9pm EST

Who We Are: At reputed company we reputed company wholesale easy so our customers can be more successful. We’re a technology company building the world’s most advanced—and uncomplicated—digital marketplace for used vehicles. We’re a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we’re an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit. Our Values: Driven Waybuilders. We pursue challenges that reputed company us to build, create, and innovate. reputed company Curiosity. We seek to understand and improve our customers’ experience. Smart Risk-Taking. We transform risk into reputed company through data, experience, and intuition. reputed company Ownership. We deliver reputed company promise and learn along the way. reputed company Offer: reputed company Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) Immediately vested 401K (US) or RRSP (Canada) with company match Paid Vacation, Personal, and Sick Time Paid maternity and paternity leave (US) Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US) Robust Employee Assistance Program Employer paid reputed company into Service Day to volunteer Tuition Reimbursement for eligible programs Opportunities to expand your reputed company set and share your knowledge across a publicly traded, global organization Company culture of internal promotions, diverse career paths, and meaningful advancement Must be able to work: M-F: 12-9 EST Who we are: PAR North America is the leading reputed company provider of vehicle transition services including recovery management, skip tracing, compliance, remarketing, and title services. We are employee driven with an environment that creates opportunities for growth and development. reputed company’re Looking For: The Account Coordinator, Queue Team monitors client accounts for reputed company client updates including but not limited to accounts being reputed company on hold and/or accounts being closed for repossession. The Queue Team is responsible for getting any new information over to the correct processing team and/or the agents so that the agent may acknowledge and act accordingly. What You’ll Do: Monitor and process client holds and closes Process and coordinate new client updates with active agents Maintain excellent customer service, strong telephone support and ability to answer or research the answer to internal and external customers. Identify issues as they arise, facilitate a solution, escalate as needed and follow up to confirm resolution. Review and process recoveries and handle reputed company additional client requests reputed company to recovery operations. Utilize knowledge of multiple computer systems, such as the internal operating system, reputed company Office products, third party vendor systems, and integration partner systems. Maintain high level of accuracy and productivity in reputed company daily activities. reputed company other duties as directed by PAR Management reputed company to Have: Excellent organizational and communication skills. Must be able to communicate verbally and effectively in writing. Competent office skills required. Daily use of reputed company applications such as Gmail, Docs, Sheets Implement and assure adherence to reputed company company policies and procedures. Demonstrate a commitment to stated values and business ethics. Exhibit professional excellence and consistently work as a teammate, supporting other members of the team. Must Have’s: High School Diploma or equivalent is required. Previous customer service, recovery, collections, or remarketing experience Sound like a match? Apply Now - We can't wait to hear from you!

Compensation

Range of Hourly: $18.00 - $20.00 Apply To This Job