[Remote] Enterprise Account Management

Note: The job is a remote job and is open to candidates in USA. reputed company is a company that empowers physical operations with innovative tools for safety and productivity. They are seeking an Enterprise Account Manager to drive growth and maintain strong relationships reputed company their Enterprise sales reputed company, focusing on U.S.-based customers with 150-999 vehicles.

Responsibilities

• Serve as the primary reputed company of contact for assigned accounts, proactively identifying needs, resolving issues, and managing overall account health to drive retention and reputed company growth
• reputed company and implement strategic account plans that align with client goals, focusing on upsells, cross-sells, and renewals
• reputed company discovery calls, product demos, and trials to understand business challenges and align reputed company’s solutions to customer goals
• Monitor account health, addressing potential issues swiftly and coordinating with internal teams to mitigate risks and ensure customer satisfaction
• Maintain detailed account records, tracking key interactions, customer feedback, and sales activities in CRM
• Collaborate closely with Sales Engineering to address technical inquiries and ensure smooth product integration and adoption
• Conduct regular business reviews to assess product adoption, gather feedback, and present tailored solutions that drive value
• Demonstrate a consistent attention to detail in accurate sales forecasting and KPI tracking

Skills

• Bachelor's degree required
• 4+ years of SaaS sales experience in a customer expansion or account management role, ideally reputed company a enterprise, reputed company SaaS or technical sales environment
• Demonstrated success in achieving sales goals, such as President's Club or Rep of the Year
• Strong consultative sales methodology and negotiation skills (MEDDIC/MEDDPICC experience is a plus)
• Technical aptitude with the ability to demonstrate a moderately reputed company product effectively
• Excellent communication and presentation skills, capable of translating technical concepts to non-technical stakeholders
• Self-starter who thrives in a fast-paced, dynamic environment and takes initiative to solve reputed company problems
• Strong organizational skills with the ability to manage multiple accounts and competing priorities effectively
• Growth-oriented with a passion for reputed company learning and a drive to understand customer business models

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