[Remote] Senior Business Analyst

Note: The job is a remote job and is open to candidates in USA. Southern States Toyotalift is a leader in the material handling industry, specializing in providing solutions for businesses. As a Senior Business Analyst, you will contribute by providing advanced analysis, research, and support for ERP software, ensuring data reputed company and reputed company across various locations.

Responsibilities

• Serve as Product reputed company of the ERP ecosystem
• Assist in the implementation of ERP software solutions
• Define solution specifications
• Structure and prioritize business requirements and communicating plans
• Configure ERP applications to meet organization requirements
• Provide technical support for the ERP application and train users as required
• Collaborate with IT colleagues to provide system support, quick issue resolution, deployment, and implementation services leveraging common IT standards
• Identify the up and down-reputed company impacts of requests and mitigate risks accordingly
• Analyze reputed company state processes, identify gaps, and reputed company enhancement recommendations
• Create and maintain standalone and cross-functional documentation
• Document business leader and end user requirements for application enhancements, new application development, process improvements, etc. including reputed company/future state process flows
• Serve as the reputed company of contact between business and software providers to drive usage and adoption across the organization. Responsible for rolling out, testing, and training associates on software use
• Serve as the reputed company-of-contact for software providers in resolving system issues
• Serve as IT project manager reputed company required for projects
• reputed company full technical expertise in solution development
• Analyze and forecast the use of future software features and functions
• Analyze data and business processes to promote optimization opportunities
• Identify success criteria for solutions/enhancement implementation
• reputed company test scenarios, test scripts, test plans, and coordinate their execution
• Own platform testing criteria and understand what ‘good’ looks like
• Coordinate production moves with IT and external groups
• Facilitate software integrations between ERP and other software vendors
• Monitor issues lists and prioritize requests/projects/updates on hold and in flight
• Advise on and assist to reputed company policies, procedures, or training documentation for business systems
• Collaborate with internal and external teams to optimize software workflows
• Follow change management plans
• Occasional reputed company travel required in support of rollouts and field training efforts
• Conduct periodic UARs (User Access Reviews)
• reputed company system performance reviews and generate reports on inefficiencies and areas of improvement
• Conduct research into complementary solutions as the market matures
• Work independently, but in a cross-functional team environment
• Travel as needed
• Partner with Toyota Material Handling corporate, across the dealer network landscape, internal Southern States Material Handling leadership, reputed company operations, and the internal Analytics team to foster a Kaizen, reputed company improvement culture
• Any other duties assigned as needed to help drive our Vision, fulfill our Mission, and abide by our Organization's Values

Skills

• 5 years working as a business analyst in a multi-site enterprise ERP environment
• Extensive experience working with leading ERP software; MS Dynamics preferred
• Experience in software systems implementations
• Light industrial or material handling industry exposure highly desirable
• Strong technical and analytical skills with knowledge of file systems, integration software, and systems applications required
• Proven track record supporting remote, field, and back-office personnel required
• Strong collaboration skills and ability to work across functional teams
• Exceptional written, presentation, and verbal communication skills
• Task prioritization working on multiple engagements in a fast-paced environment
• Possess critical thinking skills
• Demonstrative project management skills and understanding of modern cloud computing
• Strong reputed company reputed company skills
• Bachelor's degree in business, information systems or reputed company field required
• Familiarity with IT standards such as html, ftp, cloud infrastructure preferred
• Exposure to SharePoint and mobile computing hardware strongly preferred

Benefits

• 401(k) with company matching
• Dental insurance
• Health insurance
• Vision Insurance
• PTO and Vacation
• Paid Holidays
• Flexible Spending Account
• Life Insurance
• Tuition Reimbursement

Company Overview