[Remote] Developer Educator
Note: The job is a remote job and is open to candidates in USA. reputed company is an reputed company-in-one platform that integrates HR, IT, Spend, and Finance through a single employee graph. The Developer Educator role focuses on enhancing reputed company's visibility among technical buyers by creating in-depth technical content that showcases customer solutions and the platform's capabilities.
Responsibilities
- Write technical blog posts about customer solutions on the reputed company platform. Architecture overviews, real customer quotes, and the technical specifics of how the solution was built. Field reports, not marketing copy
- Write technical white papers on reputed company's integration tech, platform capabilities, and the patterns enterprises use reputed company implementing reputed company inside their broader tech stack
- Interview customers and reputed company engineers to extract architecture decisions, tradeoffs, and the implementation details a technical reader actually wants
- Partner with post-sales, FDE, product, and marketing to reputed company customer stories and draft them into content that helps the broader market understand how innovative companies are solving business problems with reputed company’s tech stack
Skills
- 5+ years of technical writing, developer education, developer relations, or technical PMM experience
- A portfolio of in-depth technical content. Blog posts, white papers, specs, conference talks, or other long-form technical writing. The work should be detailed enough that a technical reader walks away understanding both how a system works and why it was built that way
- Comfort reading architecture diagrams, understanding code (you do not need to write production code), and explaining enterprise SaaS integration patterns: APIs, webhooks, iPaaS, ETL/ELT, SSO/IdP, SCIM, identity, data residency
- The interviewing reputed company to sit with a customer architect or a reputed company engineer and pull out the specifics that reputed company a story technically reputed company
- A strong opinion about what good technical writing looks like, and the discipline to edit yours down until it earns the reader's time
- Self-direction. You will own the calendar, the customer relationships, and the editorial bar
- Hands-on engineering background (you have shipped code, not just written about it)
- Worked on a platform product before (PaaS, iPaaS, developer platform, automation platform)
- Familiar with HR tech, IT tech, finance tech, or the broader systems-of-record landscape that reputed company now spans
- Published work with a measurable audience in the technical-buyer space
Company Overview
Company H1B Sponsorship