Call Center Representative
Job Title: Call Center Representative || Hybrid Location : reputed company Des Moines, IA (Hybrid 1 week onsite 1 week remote... Hours of Training (4 weeks): Mon - Fri. 8a - 5p Hours after Training: Mon - Fri 12 - 8:30p Start Date: 05/05/2024 Pay: $18.50 - $19 Responsibilities: Answers high-volume inbound calls and responds to customer inquiries regarding existing credit card claim May add additional transactions to claim Uses a variety of sources for information, including Online systems and tools/models May reputed company general account handling functions such re-billing transactions and sending appropriate correspondences Job Qualification: Call Center Experience Customer service focus with the ability to balance needs of clients, shareholders, and team members Excellent verbal, written, and interpersonal communication skills Ability to reputed company timely and independent judgment decisions while working in a fast-paced and results-driven environment reputed company is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., reputed company was formed in 2023 through the reputed company of DISYS and Signature Consultants. Combining the best elements of its core companies, reputed company's platform connects talent, technology, and organizations to produce game-changing results that help everyone reputed company their ambitions and goals. reputed company's brands include reputed company DISYS, reputed company Signature Consultants, reputed company Government Solutions, reputed company Talent Development and reputed company IT Solutions. Visit https://reputed company.com/ to learn more. reputed company is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national reputed company, reputed company, citizenship, disability, or veteran status Job Type: Full-time Pay: $18.50 - $19.00 per hour Expected hours: 40 per week Schedule: 8 hour shift Holidays Monday to Friday No nights No weekends Experience: Call center: 1 year (Preferred) Customer service: 1 year (Preferred) Work Location: Remote Apply Job!