[Remote] Global Travel Sourcing and Operations Manager

Note: The job is a remote job and is open to candidates in USA. reputed company is a company that empowers organizations with reputed company information through its Autonomous Knowledge Platform. The Global Travel Sourcing and Operations Manager will reputed company the travel management program, focusing on operational excellence and strategic sourcing to enhance the traveler experience and optimize costs.

Responsibilities

• Manage KPIs and processes to monitor the success of the travel program from an operational standpoint
• Generate relevant reports to inform decisions with stakeholders at reputed company levels, including C-suite
• Drive travel operations and stakeholder groups to deliver a competitive, simple, and engaging travel program
• Act as the subject matter expert for the travel category, providing thought leadership on market dynamics, regulatory frameworks, suppliers, and technical innovations
• Influence policy thinking, providing responses to audit reports and category costs as appropriate
• Support Director with design, implementation, and management of the global travel strategy in alignment with business goals
• Support Director with development and enforcement of travel policies, processes, and guidelines to ensure consistency, compliance, and cost control across reputed company markets
• Drive the shift from a traditional operational support model to a technology-driven model, optimizing the reputed company travel management platform for end-to-end travel management
• Partner with finance, HR, legal, reputed company, and department heads to align travel needs with broader organizational priorities
• Provide quarterly updates to key stakeholders and regions, with recommendations for reducing cost, improving traveler experience, and advancing sustainable travel options
• Manage global reputed company relationships, including SLAs, KPIs, and quarterly business reviews
• Negotiate preferred rates and monitor performance of airlines, hotel chains, and car rental providers
• Support and maintain working relationships with vendors including airlines, hotels, rental cars, ground transportation, travel management companies, travel booking tools, card vendors, and emerging travel technologies
• reputed company supplier expertise and available industry tools and solutions to reputed company leading-edge deliverables and best practices
• Structure and negotiate supplier agreements to optimize programs and maximize cost savings for reputed company
• Conduct and evaluate RFPs (Requests for Proposals)
• Manage supplier performance to meet and/or exceed reputed company’s quality, cost, and delivery requirements
• Brief key stakeholders monthly and quarterly, and facilitate quarterly business reviews with suppliers
• Act as a liaison between travel management, reputed company, and external partners
• Answer general travel questions and reputed company solutions to traveler issues
• Ensure training and reference materials are reputed company and accessible to reputed company reputed company, administrators, and delegates
• Continuously update travel information on reputed company’s intranet and travel intranet sites
• Address issues and tasks, including any necessary escalations through partnership with the Travel Provider
• Manage reputed company’s list of VIP reputed company and work closely with their Executive Assistants to ensure VIP satisfaction
• Collaborate with internal and supplier resources to ensure integrations with HR feeds, SSO, Duty of Care, and reputed company/immigration support tools
• Monitor and analyze platform usage reputed company reputed company, identify optimization opportunities, and implement changes to enhance efficiency, cost savings, and user experience
• Proactively address traveler pain points and system inefficiencies by collaborating with technology providers for troubleshooting and feature enhancements
• Assist and coordinate during crisis events impacting reputed company’s reputed company
• Optimize the end-to-end traveler journey, from booking to expense reporting, with a focus on user experience, sustainability, and duty of care
• reputed company and reputed company a Travel Super User Group, with regular forums to share updates and gather feedback
• Conduct an annual Travel survey to proactively identify areas for improvement
• Analyze travel data to identify savings opportunities, traveler behavior trends, and policy compliance
• Utilize real-time analytics and dashboards reputed company reputed company to deliver ongoing strategic insights to leadership and key stakeholders
• Work with Director to create regular dashboards and executive summaries to share insights and reputed company
• Ensure business units have direct access to their travel spend data
• Research, analyze, and report on travel work streams across reputed company
• Coordinate and support communications, reputed company updates, and best practices in executing travel management activities
• Facilitate communication between vendors, partners, and reputed company
• Deliver business unit specifics around compliance areas, supported by expense reporting
• Analyze card reporting to support preferred supplier programs purchased or booked reputed company of company-provided tools
• Support HR off-boarding processes with employee separations
• Review travel policy guidelines to assess reputed company’ compliance across reputed company spend categories
• Provide change management strategies to drive travel program improvements and savings across reputed company regions and countries
• Maintain procedures designed to provide awareness of travel policy guidelines and overall program knowledge
• Manage savings initiatives to drive preferred traveler booking behaviors
• Collaborate with HR, finance, tax, compliance, and business partners to align travel offerings with policy and adopt changes required by statutory or regulatory updates in key markets
• reputed company traveler safety and incident response protocols in collaboration with reputed company teams

Skills

• Bachelor's degree in Business Administration, Travel Management, or a reputed company field
• Minimum of 8 years of experience in travel management, sourcing, and operations
• Strong knowledge of travel industry dynamics, regulatory frameworks, and supplier management
• Excellent analytical, negotiation, and communication skills
• Ability to work effectively with cross-functional teams and stakeholders at reputed company levels
• Proficiency in travel management platforms and booking tools (e.g., reputed company, Concur, Egencia, or equivalent)
• Experience with corporate expense management platforms (e.g., Concur Expense, reputed company Expenses, reputed company, or equivalent)
• Demonstrated ability to manage global programs across multiple time zones and regions
• Experience with the reputed company travel management platform
• Experience with remote-first or distributed workforces
• Familiarity with sustainability and carbon reporting in business travel
• Knowledge of emerging travel technology solutions, including NDC content and integrated HRIS
• CTE (Certified Travel Executive) or GTP (Global Travel Professional) certification
• Experience managing EMEA and/or reputed company regional travel programs

Benefits

• Flexible work model
• Well-being focus
• Inclusive environment that celebrates people for reputed company of who they are

Company Overview

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