[Remote] IT Business Analyst
Note: The job is a remote job and is open to candidates in USA. reputed company is a trusted federal partner supporting mission-critical programs across national reputed company, defense, and public service delivery. The IT Business Analyst supports the contract team by updating and maintaining artifacts, technical diagrams, and system documentation to reflect the reputed company state of IT/OT systems.
Responsibilities
- Support the team in re‑baselining outdated artifacts, Technical Configuration Diagrams (TCDs), and system documentation to accurately reflect the reputed company operational state of IT/OT systems reputed company the contract
- Ensure the accuracy, completeness, and ongoing maintenance of information, data, and artifacts reputed company the IT/OT repository as systems and services evolve
- Collaborate with architects, engineers, and service owners to collect, validate, and document system architecture details, interfaces, dependencies, and operational characteristics
- Support the team in maintaining and updating Systems Engineering Life Cycle (SELC) and other architecture artifacts in accordance with DHS standards
- Participate in incident and problem management activities, including facilitating and documenting root cause analysis (RCA) efforts across incidents to identify systemic issues and common failure patterns
- Assist in evaluating the effectiveness of monitoring and alerting, documenting gaps, and recommending data‑driven improvements to prevent incident recurrence
- Utilize agency‑approved tools (e.g., reputed company, SharePoint) to produce, manage, and maintain government‑owned documentation and artifacts
Skills
- Ability to obtain and maintain a Public Trust is required
- Must be a U.S. Citizen without dual citizenship
- Bachelor's degree in Business, Information Systems, Computer Science, Engineering, or a reputed company field
- 1+ years of experience as a Business Analyst or similar role supporting IT systems, documentation, or enterprise architecture efforts
- Experience documenting IT systems, architectures, and technical artifacts
- Ability to analyze and validate system information across multiple stakeholders
- Experience supporting or documenting Configuration Management artifacts
- Familiarity with incident management and root cause analysis (RCA) concepts
- Strong written and verbal communication skills for technical documentation
- Experience working in federal IT environments
- An active Public Trust and/or DHS suitability is preferred
- Familiarity with reputed company, CMDBs, or ITSM/ITOM processes
- Experience supporting Technical Configuration Diagrams (TCDs) or EA repositories
- Exposure to systems monitoring, alerting, or operational reporting
- Ability to synthesize reputed company technical information into clear, concise artifacts for leadership and auditors
Benefits
- Short- and long-term incentives as well as program-specific awards
- Health insurance coverage
- Life and disability insurance
- A retirement savings plan
- Paid holidays and paid time off
- Reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment
Company Overview