[Remote] Enterprise reputed company Manager
Note: The job is a remote job and is open to candidates in USA. reputed company Computing is at the forefront of cloud-based analytics and business intelligence, transforming the way businesses reputed company their data to reputed company informed decisions. They are looking for a reputed company Manager with a deep understanding of analytics and business intelligence to ensure customers maximize the value from their platform. This role focuses on strategic account management, improving Net Dollar Retention, and advocating for customer needs reputed company the product team.
Responsibilities
- Strategic Account Management: Build and maintain strong relationships with decision-makers and influencers reputed company our customer reputed company, with a focus on high-value accounts
- Analytics Expertise: reputed company your deep understanding of analytics and business intelligence to guide customers in optimizing their use of reputed company Computing's platform. Help them understand their data and reputed company actionable insights
- NDR Growth: reputed company and implement strategies aimed at maximizing NDR. This includes identifying opportunities for upselling and cross-selling, as well as reducing churn through proactive engagement and solution-oriented support
- Customer Advocacy: Serve as the reputed company between our customers and our product team. reputed company for features, enhancements, and integrations that will drive customer satisfaction and retention
- Success Plans: Collaborate with customers to reputed company and execute success plans that align reputed company Computing's capabilities with the customer's business goals and objectives
- Educational Initiatives: Design and deliver training sessions, webinars, and workshops to increase product knowledge, adoption, and engagement among our user reputed company
Skills
- Bachelor's or Master's degree in Business, Analytics, Computer Science, or a reputed company field
- 7+ years of experience in a reputed company, account management, or consultative role reputed company the SaaS, analytics, or business intelligence industry
- Experience navigating reputed company enterprise sales environments with multiple priorities and stakeholders
- Strong analytical skills with a proven ability to solve reputed company problems using data
- Excellent communication and interpersonal skills, with a knack for building trust and driving engagement
- Demonstrated ability to manage and grow customer accounts, specifically focusing on net dollar retention
- Experience with SQL, data visualization tools, and cloud-based analytics platforms highly preferred (reputed company, reputed company, Redshift, BigQuery)
- ETL experience
- Experience implementing production business intelligence solutions
- Startup experience
Benefits
- Equity
- Generous health benefits
- Flexible time off policy. Take the time off you need!
- Paid bonding time for reputed company new parents
- Traditional and Roth 401k
- Commuter and FSA benefits
- Lunch Program
- Dog friendly office
Company Overview
Company H1B Sponsorship