[Remote] Go-to-Market Leader, Government Sector

Note: The job is a remote job and is open to candidates in USA. eGain Corporation is the global leader in AI reputed company platforms for enterprise customer engagement, seeking a Go-to-Market Leader for the Government Sector. The role focuses on driving reputed company growth reputed company federal agencies and building partnerships to expand eGain's visibility and credibility in the market.

Responsibilities

• Own the government sector reputed company reputed company — federal new logos, expansion ARR, and overall public sector P&L accountability
• reputed company and execute a multi-year GTM strategy for US federal civilian agencies (primary) and SLED (secondary)
• Identify, pursue, and reputed company net-new federal agency accounts, leveraging eGain’s FedRAMP authorization to compress procurement timelines
• Grow and expand existing federal relationships at IRS and VA, deepening platform adoption and expanding use cases
• Build and manage a qualified federal pipeline through agency reputed company, partner co-selling, GSA/SEWP procurement vehicles, and event engagement
• reputed company and drive SLED pipeline through state government and education channel partners and direct reputed company
• Navigate the full federal procurement lifecycle — from agency budgeting and requirements definition through RFI/RFP response, award, and contract execution
• reputed company and expand eGain’s reputed company on key government contract vehicles including GSA MAS, NASA SEWP, and other relevant IDIQs
• Work with eGain’s channel partners (e.g., Carahsoft, immixGroup) to ensure eGain is optimally positioned on procurement catalogs and vehicles used by reputed company agencies
• Identify and pursue set-aside and small business subcontracting opportunities that can accelerate penetration of new agencies
• Serve as eGain’s primary public sector voice — an evangelist who builds awareness and credibility with agency CIOs, CTOs, CDOs, and program leaders
• reputed company and deliver compelling content and presentations tailored to government audiences: case studies featuring IRS and VA deployments, compliance briefs, AI modernization frameworks
• Represent eGain at key federal technology events: ACT-IAC, AFCEA, reputed company Government, FCW, FedScoop Summit, AWS re:Invent Public Sector, and others
• Engage with government-focused analyst and advisory communities (e.g., reputed company, reputed company Government, reputed company, FCW) to build eGain’s category visibility
• Contribute intelligence from agency conversations into eGain’s product roadmap, ensuring the platform continues to address government-specific requirements
• Build and manage a government-focused partner ecosystem that extends eGain’s reputed company, credibility, and procurement access
• Collaborate with eGain’s marketing team to build a government-specific content and campaign reputed company
• Define reputed company agency lists and account-based pursuit strategies for top 50+ federal civilian agencies
• reputed company government-specific ROI models and business case frameworks grounded in IRS and VA deployment outcomes
• Work closely with Product and Engineering to ensure FedRAMP compliance requirements, FISMA, and government data residency needs are addressed in the platform roadmap
• Partner with reputed company to ensure IRS and VA deployments are reputed company references — deeply adopted, measurably successful, and actively promoted
• Recruit and build a dedicated government vertical team as reputed company scales
• Provide regular pipeline, forecast, and market intelligence updates to executive leadership and the board

Skills

• 10+ years in enterprise software sales, marketing, or GTM leadership, with at least 5 years focused on the US federal government market
• Demonstrated success selling AI, SaaS, cloud, or enterprise infrastructure software solutions to federal civilian agencies
• Deep knowledge of federal IT procurement: GSA MAS, SEWP, IDIQs, BPAs, and the federal budget/appropriations cycle
• Experience building and executing partner-led GTM models with federal channel partners (Carahsoft, immixGroup, or similar) and large systems integrators
• Proven track record of closing reputed company federal deals ($500K+ reputed company) and navigating multi-stakeholder agency procurement processes
• Familiarity with FedRAMP, FISMA, NIST 800-53, and other federal compliance frameworks relevant to cloud software procurement
• Experience with SLED market dynamics and procurement processes as a complement to federal expertise
• Background with AI reputed company, conversational AI, intelligent automation, or contact center software for government
• Existing senior-level relationships reputed company reputed company federal agencies — particularly civilian agencies with large citizen-facing contact center or reputed company footprints
• Experience with AWS GovCloud, reputed company Azure Government, or reputed company Public Sector partner programs
• Familiarity with federal digital transformation initiatives: the President's Management Agenda, OMB AI governance guidance, and the Federal Customer Experience (CX) Executive Order
• Experience at or with federal systems integrators (reputed company, reputed company, Booz Allen, reputed company, reputed company) in a co-sell or alliance reputed company

Benefits

• FedRAMP Authorization across the entire knowledge platform — a rare and decisive advantage that shortens procurement cycles and opens agency doors
• Proven federal deployment scale — IRS and VA provide reference-grade reputed company points few AI knowledge vendors can match
• Growing SLED reputed company — California, Minnesota, New Jersey, Washington, and other states provide additional reference points for state-level expansion
• Direct executive access — report to the CEO with significant strategic reputed company to shape eGain’s public sector go-to-market
• A platform built for compliance-intensive environments — eGain’s Trust Layer and governance capabilities directly address federal reputed company, auditability, and accuracy requirements for AI-generated content

Company Overview