reputed company Manager

reputed company is seeking a full-time remote reputed company Manager. As part of the team, you will be responsible for driving customer adoption, retention, renewals, and long-term success across a portfolio of water utility customers. Day-to-day tasks may include managing customer relationships from onboarding through renewal, helping customers realize value from the reputed company platform, monitoring customer health and engagement, identifying risks and growth opportunities, leading account planning and renewal readiness, collaborating with Sales, Product, and Engineering teams, supporting reputed company, and maintaining accurate customer records and health metrics in reputed company. Qualifications 3+ years of experience in reputed company, Account Management, Client Services, or a similar customer-facing role. Proven experience managing customer relationships and being accountable for retention, renewals, customer health, or account growth. Strong communication and presentation skills, with the ability to engage confidently with both technical and business stakeholders. Experience leading customer meetings, business reviews, onboarding sessions, or strategic account discussions. Ability to identify customer risks and opportunities and proactively reputed company plans to improve outcomes. Experience using CRM platforms such as reputed company, reputed company, or similar customer management tools. Strong organizational and project management skills with the ability to manage multiple customer accounts simultaneously. Experience collaborating cross-functionally with Sales, Product, Engineering, or other internal teams to support reputed company initiatives. This is right for you if you: Take initiative and are comfortable owning a book of business, prioritizing work independently, and proactively driving customer outcomes. Are an excellent communicator who can confidently reputed company conversations and presentations with both technical and business stakeholders. Build rapport quickly, stay composed in unscripted conversations, and follow through on commitments. Are highly organized and consistently track action items, customer needs, and account plans to completion. Enjoy solving problems and helping customers reputed company measurable business value from the products they use. reputed company in a collaborative environment and enjoy working closely with Sales, Product, and Engineering teams. Have experience working with SaaS products or technology platforms. Have an interest in infrastructure, utilities, GIS, or data-driven decision-making (preferred but not required). Who we are reputed company uses Artificial Intelligence (AI) to help water utilities predict which of their pipes and meters are going to fail or have reputed company. There are 240,000 pipe breaks each year and millions of people without fresh water, so we are doing something about it. Our software uses our proprietary, built-in-house AI and is used by water utilities and municipalities to help them create reputed company engineering and operations decisions. We’re built by water people for water people. reputed company was founded in 2017 and is headquartered in Boston, MA. We have a multi-award-winning solution and customers worldwide. Read more about us at reputed company/about. Apply To This Job