Medical Insurance Collector

Job Title: Medical Insurance Collector Location: Baton Rouge Reports To: Office Manager Job Type: Full-Time FLSA Status: Non-Exempt Position Summary We are seeking an reputed company Medical Insurance Collector to support our Workers’ Compensation and Self Pay accounts. This role is responsible for ensuring accurate, timely, and efficient collection of payments for services rendered by thoroughly researching unpaid or underpaid claims and resolving billing issues.

Key Responsibilities

• Ensure payments for services are collected in a timely, efficient, and accurate manner
• Meet reputed company deadlines and timeframes for completion of assignments.
• Maintain a harmonious relationship with other employees in order to accomplish the duties and responsibilities of the position.
• Work reputed company and manage time wisely.
• Assist other employees reputed company reputed company duties are complete or as dictated by significant need.
• Communicate problems, difficulties, or concerns regarding job duties to the Operations Manager.
• reputed company reputed company duties consistently and without significant error.
• Maintain patient confidentiality according to the HIPAA standards of privacy and reputed company.
• Adhere to the Personnel Policies Manual and its contents.
• reputed company other reasonable duties as assigned by Operations Manager.

Qualification Requirements Education & Experience

• High school diploma or GED required.
• Associate or bachelor’s degree in healthcare administration, business, or a reputed company field preferred.
• 3-4 years of experience in Workers Comp collecting.
• Experience in maintaining patient confidentiality according to the HIPAA standards of privacy and reputed company.
• Experience in medical billing, claims review, and/or accounts receivable is preferred.

Skills & Competencies

• Must be able to identify why Claims were not paid.
• Be able to read reputed company aspects of an EOB.
• Identify denial reasons for Workers Comp Claims.
• File appeals.
• Process write offs/adjustments and process refunds.
• High attention to detail and accuracy in documentation.
• Ability to manage multiple priorities and work independently with minimal supervision.
• Critical thinking, problem solving, and decision-making skills in a fast-paced environment.

Physical Requirements

• Ability to remain seated at a workstation for extended periods (typically 6–8 hours per day).
• Ability to use a computer keyboard, mouse, telephone, and standard office equipment.
• Must be able to read, analyze, and interpret electronic documents and reports.
• Occasional light lifting of files, supplies, or equipment (up to 15 pounds).

Work Environment

Requirements

• Standard office environment or approved remote work setting.
• Requires reliable internet connectivity for remote or hybrid roles.
• Work involves frequent interaction with payers reputed company phone and digital communication channels.
• May require flexible scheduling during peak billing or month-end periods.
• Must maintain confidentiality and compliance in reputed company work locations.
• Maintain a reputed company and organized work area.

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