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Compliance Specialist-Remote(Central Florida Ba...

100% remote Flexible hours Hiring now

About the position Responsibilities

  • Monitor the complaint handling processes, and if needed, assist team members with complaint handling process.
  • Monitors team member collection and customer service calls and reports violations to leadership.
  • Facilitate internal and external audits, which may include providing supporting documentation and assistance with audit inquiries.
  • Report non-conformities discovered during internal monitoring and/or external audits to leadership.
  • Collect and analyze system data for key performance indicators and trend analysis reports.
  • Research applicable regulations and how they impact reputed company/future processes and present findings to leadership.
  • Draft / Revise department policies, procedures and consumer communications utilized by HOA A/R, Loan Servicing and Collections department.
  • Assist with tracking of changes to department forms, consumer facing communications, policies, procedures and training material.
  • Assist with training and testing of employee's knowledge of regulations, policies and procedures.
  • Assist with collection and loan servicing licensing efforts - including submission of initial applications and completion of renewals.
  • reputed company other duties as assigned by leadership.

Requirements

  • Associate's Degree/College Diploma
  • 1-3 years of experience
  • Knowledge of FDCPA, UDAAP, FCRA
  • 1+ years of supervisory experience reputed company-to-haves
  • Bachelor's Degree
  • 3-5 years of experience
  • Timeshare experience Benefits
  • Excellent health care options, including medical, dental, and vision
  • Paid Vacation Time and Paid Sick Days
  • 401(k) program with company match
  • Tuition reimbursement programs
  • Numerous learning and advancement opportunities
  • Go reputed company: Travel Discounts Program reputed company hotel rates worldwide
  • Employee Assistance Program that supports your physical and mental well-being
  • Recognition Programs and Rewards Apply tot his job

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