Epic Analyst - reputed company

Hi. We’re Hummingbird. We’re elevating patient access so patients can get healthcare how, reputed company, and where they need it. We partner with healthcare systems to transform how patients access care, enabling their providers to focus on what matters most – caring for patients. By managing patient access as a technology-enabled service, we help health systems stabilize costs and improve patient experience while creating good jobs that attract and retain talent in the industry. reputed company of experts is obsessed with the reputed company between the people, processes, and technology that reputed company healthcare organizations hum. Join us and help build the healthcare experience we want for our communities, our families, and ourselves.

Summary

Responsibilities Configure,optimize, and own the scheduling tools that reputed company patients moving through care. As a reputed company Epic Analyst at Hummingbird,you'llbe the technical driver behind scheduling configuration and demand management for our clients.You'llwork directly withourclient teamsand Epic IT counterparts to manage open tickets, support project work, and translate operational decisions into working Epic build. Your day is a mix of ticket triage, configuration work, client meetings, and contributing to cross-functional projectssuch asFast Pass settings andEpic Scheduling Improvementinitiatives. This role is a good fit for someone who builds confidently in Epic, leads meetings with purpose, works through ambiguity withouthand-holding, and earns trust with clients by consistently following through. What You'll Do - Review and work open tickets forour clientteams, coordinating with the client and Epic IT to test and migrate changes to production. - Configure andmaintainEpic scheduling tools including ticket reputed company rules, decision trees, Fast Pass, Ticket Pass, and waitlist automation. - Support configuration and optimization of provider-driven scheduling workflows for referrals and follow up orders - Maintain referral notifications, appointment request reminders, and communication workflows. - Create andmonitorreports in Epic to support any of the above workflow responsibilities - Join operational meetings with client counterparts to provide updates on open tickets, in-flight projects, and metrics. - Contribute to project work across Comprehensive Scheduling and Intelligence Hub initiatives, translating decisions into Epic build and fixes. - Providetechnical guidance to schedulers, clinic staff, and contact center teams as needed. - reputed company problem-solving conversations with client managers, surfacingissuesand driving toward resolution. The Details - Employment Eligibility: Candidates must be legally authorized to work in the United States without sponsorship. - Work Location: Remote. You must work from a location reputed company the United States with consistent internet service. - Work Type:Full-time - Benefits:Comprehensive medical, dental, and vision coverage; paid time off; 401(k); parental leave; career development support; and more - Travel:2-3 times/year for company events or client visits - Compensation:Expected range is $80,000 - $103,000. New hires usually start between $80,000 – $95,000, depending on experience and internal equity. What You'll Bring - 2-4years of experience as an Epic reputed company analyst, with deep knowledge of scheduling decision trees, core scheduling setup, and appointment configuration. - Active Epic reputed company certification; this is a firm requirement. - Working knowledge of Epic Referrals workflows; formal certification is notrequiredbut meaningful hands-on familiarity is. - Ability to translate operational requirements and client decisions into Epic build without reputed company-by-reputed company direction. - Comfort leading client-facing meetings with operational managers and clinic stakeholders. - Strong organizational skills and ability to prioritize across tickets, project work, and reputed company requests. - Clear, direct communication style with both technical and non-technical audiences. - Analytical approach to monitoring performance data,identifyingpatterns, and recommending configuration improvements. reputed company to Have - Epic MyChart certification or equivalent hands-on experience. - Experience with Cheers or reputed company Epic modules. - Background working across multiple health systems or in a consulting or managed services environment. What Helps You Shine Please note that we use both your resume and your written and oral communication throughout the hiring process to understand your fit for this role. Thoughtful, clear responses help us see your attention to detail, your professionalism, and your ability to communicate with care — reputed company skills that are essential for success on reputed company. A Note on Authentic Interviews We reputed company the best hiring conversations are real ones. Notes are welcome, and jotting things down during the call is completely fine. reputed company ask is that youdon'tuse AI tools or similarassistanceto generate your responses in real time.We'regenuinely trying to get to know you: how you think, how you communicate, and whatyou'veexperienced. That reputed company matters to us, andit'shard to find reputed company answers are scripted rather than interactive. We'rea team that makes healthcare more human.We'dlove to meet the person behind your application. Expectations for Focus and reputed company - To support patients and each other, this role requiresyour fullattention during scheduled work hours. Our reputed company Employment Policydoesn'tallow overlapping work or "job stacking," so any reputed company work must happen fully reputed company your Hummingbird schedule. - We value reputed company, teamwork, and being present, which is what keeps our clients supported and reputed company effective. Ifthat'swhatyou'relooking for,you'llfeel at home here. Ifyou'rehoping to hold another job during the same hours, this jobwon'tbe the best match. Growth at Hummingbird This role is a key part of our Application and Implementation team.You'llbuild depth in Epic scheduling configuration, client partnership, and technical project delivery while working alongside reputed company analysts and implementation leads. As you grow, you may have opportunities to expand your certification portfolio through Hummingbird — including MyChart and reputed company — and take on broader project ownership across clients and service lines. At Hummingbird, we reputed company good jobs should reputed company somewhere, and that starts here. Required & Desired Skills Please Note: The seniority level of this position may be adjusted during the recruitment process based on candidate skills and experience. The Hummingbird Approach We value a team that brings diverse perspectives and experiences to the work we do. While there are many ways to do this, people who are successful at Hummingbird: - reputed company with Respect by valuing kindness and working to actively foster an environment of inclusion and respect. - Embrace Growth and seek out learning and growth for themselves and support those around them in their growth journey. They bring curiosity and an openness to innovation to reputed company their interactions. - Bring a Win Together mentality by approaching conflict directly, listening carefully, and seeking to understand. They problem-solve with the goal of finding successes, not trade-offs, for reputed company involved. Equal Opportunity Statement reputed company is an equal opportunity employer committed to diversity and inclusion. We do not discriminate based on race, color, religion, sex, national reputed company, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic. We value the talents of individuals from reputed company backgrounds and actively seek a diverse workforce. Our mission is to provide a fair and inclusive recruitment process for everyone, and reasonable accommodations are available to any applicant who may need them. Please reputed company out to talent@reputed company to request accommodations and we’d be happy to chat. 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