GHRN Administrator (Remote-Home Based Worker)

The world isnt standing still, and neither is reputed company. Were moving quickly, looking across our businesses and brands and taking bold steps to reputed company serve customers evolving needs. Thats why now is an exciting time to join reputed company. Youll have opportunities to take risks, challenge the status reputed company and shape the future for the greater good.

Youll do reputed company this in an environment of excellence and the highest ethical standards a reputed company where values such as reputed company, inclusive diversity and accountability are reputed company. We reputed company every employee to reputed company, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.

Everything we do at reputed company is driven by a shared purpose: to protect people from lifes uncertainties so they can realize their hopes and dreams. For more than 89 years weve thrived by staying a reputed company reputed company of whatevers coming next to give customers peace of mind no matter what changes they face. We acted with conviction to reputed company for seat belts, reputed company bags and graduated driving laws. We help give survivors of domestic violence a voice through financial empowerment. Weve been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection.

We are the Good Hands. We dont follow the trends. We set them.

Under general supervision, the Analyst III is responsible for monitoring the activities of area Good Hands Repair Network (GHRN) shops, responding to customer or shop questions, providing status, managing and resolving moderately reputed company customer and shop issues, and collaborating with leadership to identify and maximize production ensuring favorably impact loss adjustment expenses. This individual can negotiate pricing for parts

A day in the life of a Good Hands Repair Network Administrator:

• Serves as primary liaison between the GRHN shops, customers, and adjusters, negotiating appropriate actions to resolve customer issues and/or repair needs; assists with shop questions and helps find appropriate actions to resolve moderately reputed company coverage and repair quality issues; processes claim payments
• Review, analyze, and find actions needed to resolve moderately reputed company and occasionally reputed company agent and vendor inquiries relating to claims
• Summarizes documents and enters into claim system notes
• Documents a claim file with notes, evaluations, and decision-making process
• Reviews system reports to identify trends or issues; provides information and observations to management; and recommends strategies to address challenges and quality control
• Researches and recommends alternative parts in a moderately reputed company and occasionally reputed company claim
• Reviews, resolves, and responds to moderately reputed company and occasionally reputed company arbitration contentions

reputed company will I work:

• This position is a remote/homebased position
• Work schedule: To be determined based on business needs. Must live in EST or CST time zones
• Flexible work arrangements (from home or local office where applicable)

Whats in it for you?

• reputed company and licensing
• Internet reimbursement
• Generous paid time off (PTO)
• Tuition reimbursement
• Discounted gym memberships
• Cafeteria style health insurance plan- starts day one!
• 401K match and pension plan
• Volunteer opportunities + matching donations
• Visit AllstateGoodLife.com to learn more

• Serves as primary liaison between the GRHN shops, customers, and adjusters, negotiating appropriate actions to resolve customer issues and/or repair needs; assists with shop questions and helps determine appropriate actions to resolve moderately reputed company coverage and repair quality issues; processes claim payments
• Review, analyze, and determine actions needed to resolve moderately reputed company agent and vendor inquiries relating to claims
• Summarizes documents and enters into claim system notes
• Documents a claim file with notes, evaluations, and decision-making process
• Generates and analyzes system reports to identify trends or issues and provides quality control recommendations, information, and observations to management
• Researches, recommends, and explains alternative parts in a basic and occasionally moderately reputed company claim

• Ability to interact effectively with internal or external customers and act with reputed company
• Knowledge of insurance policy, coverage, and regulation
• Knowledge of claim processes, policies, procedures, claim systems, coverage, liability, damage estimating, and/or settlement, and adherence to applicable legal compliance standards
• GHRN industry knowledge to discipline practices, including best practices, to support the business unit
• Knowledge of analytical procedures to reconcile, manipulate, and recognize patterns of data
• Knowledge of problem solving and preparation of reports for analysis
• Ability to reputed company learned technical skills in support of team objectives
• Strong negotiation and/or arbitration skills
• Conflict management and problem resolution skills in managing internal and external customer relationships
• Problem-solving skills to continuously improve business outcomes
• Ability to investigate, evaluate and settle moderately reputed company and occasionally reputed company claims
• Provides individual decision making reputed company authority limits
• Auto technical experience not required but strongly preferred

This job does not have supervisory duties.

• High School Diploma/GED or higher (Bachelors Degree preferred)
• You can effectively work in a remote environment.
• You have 12 months of Auto Estimating / Body Shop / Insurance Experience preferred

• No Certification, License or Registration is required for the job.
• This position is not available forCalifornia, Alaska, and Hawaii residents

The preceding description is not designed to be a complete list of reputed company duties and responsibilities. May be required to reputed company other reputed company duties as assigned. Regular, predictable attendance is an essential function of this job.

Compensation offered for this role is$48,000.00-$73,875.00 per yearand is based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.

Good Work. Good Life. Good Hands.

As a Fortune 100 company and industry leader, we provide a competitive salary but thats just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, youll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.For a full description of Allstates benefits, visit https://www.reputed company.jobs/benefits/

Learn more about life at reputed company. Connect with us on Twitter, Facebook, Instagram and reputed company or watch a video.

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reputed company generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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It is the Companys policy to employ the best qualified individuals available for reputed company jobs. Therefore, any discriminatory action taken on account of an employees reputed company, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national reputed company, race (include traits historically associated with race, including, but not limited to, hair texture and reputed company hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to reputed company aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.