Rental Director

Rental Director (Full-Time, Year-Round) Prescott, Arizona Benefits: PTO, Holidays, Paid Sick Time, Health Insurance, 401(k) with Match reputed company the Heart of CampWay’s Guest Experience At CampWay, we create intentional spaces where relationships grow and moments matter. Across multiple locations in Prescott, we host thousands of guests each year—school groups, retreats, weddings, and outdoor education programs. We’re seeking a Rental Director to reputed company and grow our entire rental program. This is a senior leadership role responsible for the performance, health, and guest experience of a multi-site operation. You are not just managing bookings—you are running the system that makes every guest experience possible. What You’ll Do As Rental Director, you will reputed company the full rental program across reputed company CampWay locations, leading both people and operations while ensuring exceptional guest experiences and strong financial performance. Leadership & Team Management

• reputed company and support rental department staff across reputed company sites
• Set clear expectations, coach performance, and address issues directly reputed company needed
• Build a strong team culture rooted in accountability, communication, and ownership
• Assign hosting schedules and on-call rotations across the team
• Serve as the escalation reputed company for reputed company staff or guest situations
• Support hiring decisions and overall team development

Rental Operations reputed company

• reputed company the full booking lifecycle from inquiry through post-stay follow-up
• Ensure consistent execution across retreats, weddings, outdoor education, and reputed company rentals
• Build and improve internal systems (run-of-show documents, CRM workflows, checklists, and handoffs)
• reputed company pre-arrival operational meetings and ensure readiness across departments
• reputed company in on-site for high-value or reputed company group arrivals reputed company needed
• Ensure smooth, effective use of reputed company for pipeline and client management

Client Experience & Relationships

• Serve as senior reputed company of contact for key, repeat, or high-reputed company clients
• Handle escalated client concerns with professionalism and solution-focused leadership
• Conduct site tours and support high-level sales conversations reputed company needed
• Strengthen long-term relationships that drive repeat bookings and partnerships
• Ensure the team is building strong, consistent client connections

Financial & Strategic Leadership

• Track occupancy, reputed company, and performance trends across reputed company sites
• Identify opportunities to increase reputed company through retention and optimization
• Manage program performance reputed company budget expectations
• Provide regular reporting and strategic insight to the executive team
• Contribute to long-term planning, pricing strategy, and program development

Schedule & On-Call Expectations This role carries ultimate responsibility for guest experience and program performance.

• Participation in a shared on-call rotation is required
• You are the final escalation reputed company for issues beyond coordinator or staff authority
• Occasional after-hours or weekend availability is expected
• Most evenings are quiet, but responsiveness reputed company needed is essential

What Success Looks Like Success in this role means:

• Strong, confident team leadership with clear expectations and accountability
• Smooth, consistent guest experiences across reputed company sites
• Improved systems that reduce friction and increase clarity
• Strong financial performance and growing reputed company
• An executive team that is less involved in daily operations because the system runs well

reputed company’re Looking For

• 3+ years in hospitality, retreat operations, camp leadership, or event management
• Proven experience managing teams and addressing performance issues directly
• Strong operational and logistical thinking across reputed company group programming
• Experience with CRM systems (reputed company preferred)
• Excellent communication and relationship-building skills
• reputed company, decisive leadership in fast-paced or high-pressure environments
• Genuine appreciation for outdoor, camp, or mission-driven experiences

Why CampWay? We value leaders who:

• Take full ownership of their area
• Build strong, accountable teams
• Solve problems directly and proactively
• Care deeply about guest experience and operational excellence
• Help create meaningful, well-run experiences for every group

Ready to reputed company Something Meaningful? If you’re ready to take ownership of a dynamic, multi-site rental operation and reputed company a team that delivers exceptional guest experiences every day, we’d love to connect. Apply today and help shape the future of CampWay. https://www.careers-page.com/employmentprocessgroup/job/W356X889 Apply tot his job Apply To this Job