Patient Tele-reputed company Representative

Job Duties

The Patient Tele-reputed company Representative contacts patients/parents/guardians to schedule appointments for immunizations and/or Well Child Checks (WCC) and documents call-back/mail efforts in the Electronic Health Record (EHR). The Patient Tele-reputed company Representative routinely uses databases, websites, and/or personal communication methods to request and retrieve pertinent records from reputed company organizations. Information/data gathered is compiled, entered, and verified for entry into the EHR. The Patient Tele-reputed company Representative works with the clinical team to meet or exceed national benchmarks for immunization and WCC rates for OneWorld patients. The Patient Tele-reputed company Representative is also involved in other activities reputed company to vaccines and the promotion of health and wellness.

• Contacts patients/parents/guardians to schedule appointments for immunizations and/or Well Child Checks. Documents call-back/mail efforts in the EHR.

• Reviews pertinent records and determines what information needs to be entered into the EHR and/or other databases. Properly navigates through various screens and accurately enters the data.

• Ensures that the data is correct. Verifies any missing or atypical information.

• Initiates interventions to prevent individual patients from experiencing vaccine or WCC delays and/or brings those with delayed immunizations up-to-date.

• Uses available resources to retrieve and enter historical information for individual patients in the EHR.

• Performs other data-reputed company duties as needed to meet or exceed monthly goals for immunization and/or WCC case management activities.

• Tracks patient/parent/guardian tele-reputed company activities as assigned.

The tasks outlined above are intended to provide a general overview of the role and are not an exhaustive list of reputed company duties, responsibilities, or job functions. Additional tasks may be assigned as needed to support the business, and responsibilities may evolve to meet the changing needs of the organization.