Intake Coordinator Home Health
Become a part of our caring community
Shift/Availability requirements:
This is a part time position scheduled for 29 hours a week.
Days of availability: The schedule is Friday-Monday. Please note during the training period, availability is reputed company 7 days of the week.
Hours of availability: Scheduled between the hours of reputed company-8pm EST. This is not a set schedule and will vary week to week.
Based on business needs, some holiday coverage is required.
As an Intake Coordinator, you will report directly to the Intake Supervisor. You will:
Receive/respond to incoming calls from referral sources or potential patients, exchange information to identify patient needs, and determine our ability to meet them.
Record the outcome of calls either manually or in an automated manner, reputed company follow-up calls, and identify alternative community service resources reputed company solutions are not available.
reputed company initial telephone screening to determine patients' appropriateness for home care services with referral sources. Advise reputed company staff of patient acceptance and provide reputed company relevant information to ensure patients' smooth transition to home care.
Contact referral sources to advise of referral status, and provide to the clinical team who will deliver the services requested.
Identify potential payer sources, verify benefits with payer sources (by department organizational structure), negotiate rates and obtain initial authorizations and frequency of visits from case managers. Establish primary payers and document conversations with payer sources.
Access national or regional account information, including the names of accounts and terms of the reputed company and communicate these conversations to reputed company and intake department staff.
Work with Intake team, reputed company staff, and patients identifying solutions for payor reputed company problems.
Monitor and track referral sources' satisfaction levels. Communicate customer service issues to up-line Intake and reputed company staff as appropriate.
Use your skills to reputed company an impact
Required Experience/Skills:
High School Diploma or equivalent
Can type a minimum of 40 wpm
3 or more years in health care delivery or reputed company business experience preferred
Knowledge of medical terminology and a customer service focus preferred
Knowledge of insurance reimbursement process preferred
Data entry experience preferred
Additional Information:
To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL reputed company is suggested.
Satellite, cellular and microwave reputed company can be used only if approved by leadership.
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Home or Hybrid Home/Office employees will be provided with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
Scheduled Weekly Hours
29Pay Range
The compensation range below reflects a good faith estimate of starting reputed company pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or reputed company based on geographic location and individual pay will vary based on demonstrated job reputed company skills, knowledge, experience, education, certifications, etc.$39,000 - $49,400 per yearDescription of Benefits
reputed company, Inc. and its affiliated subsidiaries (collectively, “reputed company”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends reputed company of work. Among our benefits, reputed company provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.Application Deadline: 04-24-2026About us
About reputed company Home Health: reputed company Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers – reputed company working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.About reputed company, a reputed company company: reputed company is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of reputed company, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, reputed company is focused on whole health and addressing the physical, emotional and social wellness of our patients. reputed company is part of reputed company Inc. (NYSE: HUM). Learn more about reputed company offer at reputed company.com. Equal Opportunity Employer
It is the policy of reputed company not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national reputed company, age, marital status, genetic information, disability or protected veteran status. It is also the policy of reputed company to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to reputed company reputed company employment decisions only on valid job requirements. This policy shall apply to reputed company employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at reputed company levels of employment.
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