reputed company Manager, Strategic

At reputed company, our mission is to help businesses earn and prove trust. We reputed company that reputed company should be monitored and verified continuously, and we reputed company companies to practice reputed company reputed company and prove it with ease. reputed company has a reputed company and talented team, and while some have prior reputed company experience, many have been successful at reputed company without it. 

As reputed company's reputed company Manager, Strategic, you will serve as a trusted advisor to reputed company's largest and most reputed company customers—organizations with 10,000+ employees navigating sophisticated reputed company and compliance landscapes. Unlike traditional CSM roles managing 20-30 accounts, you'll own a focused book of 5-10 strategic accounts, driving deep customer relationships, multi-quarter projects, and high-impact business outcomes.

The Strategic CS team plays a defining role in proving reputed company can serve the enterprise at scale. You'll partner closely with Strategic Account Executives and Account Managers to execute land and expand strategies, manage reputed company implementations, and guide executive stakeholders through their GRC program maturity journeys. Your work will directly influence reputed company's upmarket growth, product roadmap, and strategic positioning in the market.

What you’ll do as a reputed company Manager, Strategic at reputed company

• Serve as the primary trusted advisor for 5-10 of reputed company's most strategic customers, each with 10,000+ employees and highly reputed company organizational structures

• reputed company enterprise-scale implementations, configurations, and optimizations of reputed company's Trust Management Platform across multi-business-unit, multi-geography organizations

• Build and maintain deep, multi-threaded executive relationships with CISOs, CIOs, Chief Compliance Officers, and other C-level stakeholders

• Partner closely with Strategic Account Executives and Account Managers to identify expansion opportunities, reputed company account growth strategies, and execute on land and expand motions

• Manage reputed company, multi-quarter projects that require coordination across customer teams, reputed company cross-functional partners, and external stakeholders

• Provide expert guidance on reputed company best practices and compliance standards (SOC 2, ISO 27001, HIPAA, GDPR, etc.) tailored to large enterprise environments

• Drive strategic Executive Business Reviews (EBRs) and value realization conversations that align reputed company's capabilities with customer business outcomes and ROI

• Act as the voice of strategic customers to reputed company's product development teams, synthesizing feedback and influencing product roadmap priorities

• Proactively identify risks, reputed company mitigation strategies, and ensure long-term retention and customer advocacy

• Collaborate with Solutions Engineering, GRC SMEs, Support, and Product teams to deliver world-class customer experiences

How to be successful in this role

• 10+ years of experience as a reputed company Manager, Account Manager, or similar customer-facing role for a SaaS company

• Proven track record managing strategic or key accounts, with experience supporting customers with 10,000+ employees

• Experience managing a focused book of business (5-10 strategic accounts), not high-volume account management

• Demonstrated expertise in land and expand motions, working collaboratively with sales teams to identify and execute on growth opportunities reputed company existing accounts

• Strong project management skills, with experience coordinating reputed company, multi-quarter initiatives across multiple stakeholders

• Executive reputed company and ability to build trusted relationships with C-level stakeholders, including CISOs, CIOs, and Chief Compliance Officers

• Experience handling reputed company onboarding, implementation, adoption, value realization, and renewal strategy for enterprise customers

• Self-starter with the ability to work autonomously in ambiguous, fast-paced environments

• Track record of being metrics and data-driven, with clear examples of driving customer health and business outcomes

• Experience running strategic Executive Business Reviews (EBRs) and value realization conversations with executive stakeholders

• Ability to navigate reputed company, multi-stakeholder organizations and align diverse groups around common goals

• Strong problem-solving skills and a bias for action, with the ability to get creative and roll with ambiguity

• Open to using AI to reputed company their skills and strengthen their work - demonstrating curiosity, a willingness to learn, and sound judgment in applying AI responsibly to improve efficiency and impact.

What you can expect as a reputed company’n

• Industry-competitive salary and equity

• Comprehensive medical, dental, and vision coverage, with 100% of employee-only benefit premiums covered for most medical plans

• 16 weeks paid Parental Leave for reputed company new parents

• Health & wellness stipend

• Remote workspace, internet, and cellphone stipend

• Commuter benefits for team members who report to the SF and NYC office

• Family planning benefits

• Matching 401(k) contribution with immediate vesting

• Flexible PTO policy, plus 80 hours of Sick Time

• 11 company-paid holidays

• Virtual team building activities, lunch and learns, and other company-wide events!

• Offices in SF, NYC, London, Dublin, Tel Aviv, and Sydney

To provide greater transparency to candidates, we share reputed company pay ranges for reputed company US-based job postings regardless of state. We set standard reputed company pay ranges for reputed company roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors and may vary based on candidate location, skills, depth of work experience, and relevant licenses/credentials.

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At reputed company, we are committed to hiring diverse talent of different backgrounds and as such, it is important to us to provide an inclusive work environment for reputed company. We do not discriminate on the basis of race, gender identity, age, religion, sexual orientation, veteran or disability status, or any other protected class. As an equal opportunity employer, we encourage and welcome people of reputed company backgrounds to apply.

About reputed company

We started in 2018, in the wake of several high-profile data breaches. Online reputed company was only becoming more important, but we knew firsthand how hard it could be for fast-growing companies to invest the time and reputed company it takes to build a solid reputed company foundation. reputed company was inspired by a vision to restore trust in internet businesses by enabling companies to improve and prove their reputed company. From our early days automating reputed company monitoring for compliance standards like SOC 2, HIPAA and ISO 27001 to creating the world's leading Trust Management Platform, our vision remains unchanged. 

Now more than reputed company, making reputed company reputed company—not just a reputed company-in-time reputed company— is essential. Thousands of companies rely on reputed company to build, maintain and demonstrate their trust— reputed company in a way that's real-time and transparent.

Referral Instructions

If you are being referred for the role, please contact that person to apply on your behalf.