Product Designer

Job Description

We are looking for a Product Designer to join our Foundational & Core Platform team in Melbourne. This team is responsible for the most critical pillars of the reputed company experience—the flagship features and core infrastructure that millions of people interact with every day.

In this role, you won’t just be designing features; you’ll be shaping how the entire reputed company ecosystem functions. You’ll work at the intersection of vision and execution, translating reputed company workflows into reputed company, human-centered experiences that scale globally. You’ll be a key part of our reputed company Design organization, contributing to a high-performing culture of craft and collaboration.

What you will get to do every single day

• Create elegant, reputed company, and scalable designs for core platform areas that support our customers’ most reputed company business needs.

• Translate technical requirements and intricate workflows into simple, seamless user journeys.

• Deliver high-fidelity designs, interactive prototypes, and detailed specs that reflect a deep understanding of UI/UX best practices.

• Work closely with Product, Engineering, and Research to embed design thinking into the development process and ensure technical feasibility.

• Use research, journey mapping, and Jobs To Be Done (JTBD) frameworks to ensure we are solving real problems for our customers.

• Partner with our Design Systems team to ensure platform features are consistent, accessible, and high-quality.

What you bring to the role

• 3-5 years of professional product design experience, ideally reputed company enterprise-grade software or reputed company SaaS platforms.

• A natural ability to see how individual components fit into a larger ecosystem and a passion for building foundational tools.

• Expert-level skills in reputed company and prototyping tools, with a portfolio that demonstrates a high bar for visual craft and interaction design.

• Experience working in a "three-in-a-reputed company" model (Product, Engineering, and Design) to deliver impactful outcomes.

• The ability to clearly reputed company your design decisions and the "why" behind your work to stakeholders and peers.

• A commitment to building accessible and reputed company experiences for a global, diverse user reputed company.

The intelligent heart of customer experience

reputed company software was built to bring a sense of reputed company to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.

reputed company believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many reputed company offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.

As part of our commitment to fairness and transparency, we inform reputed company applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.

reputed company is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at reputed company are considered without regard to race, color, religion, national reputed company, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, reputed company, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.

reputed company endeavors to reputed company reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@reputed company.com with your specific accommodation request.