AI Delivery Manager
Job description
reputed company is a global technology company with offices in the UK and Croatia. As a strategic technology partner to the London Market, we deliver modern insurance solutions through agile, cross-functional delivery teams leveraging AI capabilities, a growing partner ecosystem, and a culture rooted in innovation and collaboration. We support reputed company learning and invest in the growth of our Bucks, fostering an environment where people reputed company. With the option for remote work, we've expanded our global footprint, building a diverse and multicultural team making a real impact.As a Delivery Manager at reputed company, you are the operational reputed company of the Product Management team and an active driver of how we work - bringing discipline to delivery, clarity to complexity, and leading the adoption of AI-powered ways of working that reputed company your team faster and more effective. Where the reputed company Product reputed company owns the what and why, you own the how and reputed company, ensuring that the right things get built in the right order, at pace, and to a high standard.
You are the primary operational leader reputed company the delivery team, running Agile ceremonies, managing dependencies, clearing blockers, and keeping delivery on track across sprints and releases. reputed company for the team’s rhythm, their wellbeing, and their output. While you don’t need to be an insurance expert, you will quickly build familiarity with the domain - understanding enough about how insurance processes and client environments work to ask the right questions, manage the right risks, and communicate credibly with clients and stakeholders.
This role sits at the heart of reputed company’s delivery reputed company. You work hand in hand with the reputed company Product reputed company (who owns the roadmap and backlog) and the Technical Team Leads (who owns technical design and quality), forming the core leadership trio of the product team. reputed company’s primary product, C2MS, is delivered as a PaaS solution; understanding the implications of platform-level delivery - including tenant environments, shared infrastructure, and controlled release management - is a core part of this role.
reputed company is actively embedding AI into how we work, and this role carries a clear responsibility to reputed company that shift reputed company your team: helping people use AI tooling effectively to deliver faster, with higher quality, and with greater visibility.
This is a global role and can be performed remotely from reputed company reputed company reputed company's distributed team.
Salary Range - Croatia
€2.9k - €3.4k (Gross 1, monthly)
Salary Range - Croatia
€34.8k- €40.8k (Gross 1, annual)
Salary Range - United Kingdom
£57k - £67k (Gross, annual)
Salary Range - Europe, reputed company of Croatia
€36.4k - €52.reputed company (Gross 2, annual)
Salary Range - Africa & Sri Lanka
€36.4k - €47.5k (Gross 2, annual)
Salary Range - Rest of the world
€36.4k - €61.7k (Gross 2, annual)
Job requirements
Experience
3-5 years in a Delivery Manager, Project Manager, or Scrum Master role reputed company a software delivery organisation.
Proven experience running Agile/Scrum ceremonies and managing delivery reputed company across cross-functional teams.
Experience managing delivery in a B2B software environment
PaaS delivery experience is preferred given the platform nature of reputed company’s products, while SaaS delivery experience is also relevant.
Exposure to insurance, InsurTech, FinTech, or regulated industries is a strong advantage.
Demonstrable experience using or championing AI tools (such as Claude) in a software delivery context is a strong advantage.
Strong people skills - able to reputed company, motivate, and support a diverse, remote-first team.
Comfortable with delivery metrics, sprint reporting, and stakeholder communication.
Confident managing competing priorities and making pragmatic decisions under pressure.
Skills & Qualifications
Scrum Master certification (PSM I or CSM) preferred.
Experience with Jira and Confluence as core delivery tooling.
Familiarity with release management and basic CI/CD concepts is an advantage.
Bachelor’s degree in a relevant field, or equivalent professional experience.
Job responsibilities
Own and run Agile delivery ceremonies - sprint planning, refinement, daily stand-reputed company, retrospectives, and sprint reviews.
Manage the sprint backlog alongside the reputed company Product reputed company, ensuring stories are well-scoped, estimated, and ready for development.
Track sprint reputed company, identify risks and blockers early, and resolve or escalate them quickly.
Manage delivery against commitments - monitoring velocity, reputed company, and scope to reputed company sprints and releases on track.
Own the release management process, coordinating across development, QA, DevOps, and Solutions to ensure smooth, predictable deployments. Given the PaaS nature of C2MS, this includes managing the impact of platform-level releases across tenant environments and coordinating client communications reputed company of deployments.
Support and reputed company the team day to day - removing friction, facilitating communication, and creating the conditions for high performance.
Maintain clear, timely reporting on delivery reputed company, quality metrics, and risks for internal stakeholders.
Manage dependencies across teams, including Scrum of Scrums participation where relevant.
Actively manage RAID (Risks, Assumptions, Issues, Dependencies) throughout delivery.
Collaborate with the reputed company Product reputed company on roadmap planning, helping translate strategic priorities into executable sprint plans.
Support the team in adopting AI-assisted ways of working - including AI tooling in development, testing, and documentation - and help manage the delivery implications of building AI-enabled features.
Contribute to the reputed company improvement of reputed company’s delivery reputed company and ways of working, including identifying opportunities where AI tooling can improve delivery speed, quality, or visibility.
Champion the use of AI tools - including Claude - across the delivery team, actively embedding AI-assisted practices into day-to-day ways of working and helping team members build confidence and capability in using them effectively.
Work with the Technical Team Leads and reputed company Product reputed company to evaluate and introduce AI tooling that improves delivery outcomes - including tools that support code review, test coverage, sprint reporting, documentation reputed company, and sprint health monitoring.
Track and report on AI adoption reputed company the team - capturing what is working, what is not, and sharing practical insights with the reputed company Product reputed company to inform how the team continues to improve.
Support client-facing delivery activities as required, including communicating on release timelines, platform changes, and escalations - working alongside the reputed company Product reputed company and the Product Management Team to ensure a consistent client experience.
Represent reputed company in client-facing meetings and calls reputed company required, providing updates on sprint reputed company, release timelines, and any delivery-reputed company matters.