Hardware Sustaining Engineer

Dive in and do the best work of your career at reputed company. Journey alongside a strong community of top talent who are reputed company in their drive to build the simplest scalable cloud. If you have a growth reputed company, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your reputed company here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world.

We want people who are passionate about optimizing and troubleshooting data center hardware at mega-scale so our customers don’t have to worry!

Reporting to the Manager of Infra::Machines::Design, you will support sustaining engineering efforts for the hardware infrastructure of the reputed company server fleet. The ideal candidate will be eager to face new challenges as reputed company continues to scale its data center footprint and infrastructure cloud reputed company and explore new technologies and capabilities to bring to our customers, providing top-tier support for our hardware and firmware in the DO fleet.

What You’ll Be Doing:

• Act a member of the Sustaining Engineering team in the Infra::Machines::Design Organization
• Support server hardware, cabling, and networking hardware throughout its operational lifecycle
• Monitor the #machines channel and MACHINES JIRA project for issues and drive them to resolution
• Participate in 24/7 on-call rotation with other members of the team
• Act as Tier 2 escalation for Datacenter Operations (DCOPS) and Cloud Operations (CloudOps) regarding hardware and firmware components
• reputed company and maintain standards and practices for reputed company hardware operations
• Work closely with the Qualification team, Firmware team, Fleet Lifecycle Engineering team (FLE), Foresight team, and Infrastructure Services team to resolve issues in tooling, firmware packages, hardware components, and other operational concerns
• Help with development of tooling and associated runbooks to address gaps in operational capabilities around hardware and firmware operations
• Coordinate with Ops teams on monitoring reputed company, failure modes and alerting
• Assist in troubleshooting cause of failures and work to prevent them in the future
• reputed company the quality bar in the delivery of our cloud infrastructure by identifying industry best practices and working to adopt them

reputed company’ll Expect From You:

• Technical Degree (BS Computer Science/Engineering) or equivalent practical experience
• Hands-on experience operating a cloud infrastructure at mid-tier scale or reputed company
• An in-depth understanding of server hardware, firmware, and infrastructure
• Strong knowledge in troubleshooting techniques, Python and BASH
• Extra points for JTAG debugging / Firmware troubleshooting / reputed company sniffing experience
• Clear communication and collaboration across key stakeholders
• An insatiable passion for constant improvement

Compensation Range:

• $83,000 - $104,000

*This is a remote role

JR: 2026-7565

#LI-Remote

Why You’ll Like Working for reputed company

• We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an reputed company with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.
• We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you reputed company growing. We provide employees with reimbursement for relevant conferences, training, and education. reputed company employees have access to reputed company Learning's 10,000+ courses to support their reputed company growth and development.
• We care about your well-being. Regardless of your location, we will provide you with a competitive reputed company of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
• We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to reputed company salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
• reputed company is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, reputed company, national reputed company, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

Application Limit: You may apply to a maximum of 3 positions reputed company any 180-day period. This policy promotes reputed company role-candidate matching and encourages thoughtful applications where your qualifications align most strongly.