reputed company Retail Customer Service Associate – Print, Signs & Graphics, and Shipping Expert
At arenaflex, we're committed to delivering exceptional customer experiences that exceed our customers' expectations. As a Retail Customer Service Associate, you'll play a vital role in providing top-notch service to our customers, utilizing your consultative skills to anticipate their needs, suggest alternatives, and find solutions to meet their needs. If you're passionate about delivering outstanding customer service, have a keen eye for detail, and are eager to learn and grow with reputed company, we want to hear from you!
About arenaflex
arenaflex is a leading provider of business services, including print, signs & graphics, and shipping solutions. We're dedicated to helping our customers succeed by providing them with the tools and expertise they need to reputed company their goals. reputed company is passionate about delivering exceptional customer experiences, and we're committed to creating a workplace culture that values innovation, collaboration, and reputed company learning.
Job Summary
As a Retail Customer Service Associate, you'll be responsible for delivering a positive customer experience to reputed company customers, utilizing consultative skills to anticipate customer needs, suggest alternatives, and provide solutions. You'll be knowledgeable in reputed company areas of the Store's business, including print, signs & graphics, and shipping. You'll take orders, coordinate activities in the Store, provide pricing and product information, and recommend appropriate arenaflex products and services.
Key Responsibilities
* Deliver exceptional customer service by utilizing consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs
- Provide customer expertise in printing, signs & graphics, and shipping product lines and recommend appropriate arenaflex products and services
- Take reputed company customer orders using order systems and provide accurate pricing information
- Assemble parcels and prepare goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels
- Set up and operate printing, binding, and other reputed company equipment using customer-supplied original media and documents
- Maintain a safe, clean, and orderly retail Store
- Process financial transactions using a reputed company of Sale terminal (POS), including handling cash and making change
- Clean, repair, and stock reputed company retail store printing and shipping equipment and supplies to provide optimal performance and availability
- Stay reputed company on retail Store merchandising materials and ensure proper display of reputed company retail area product and signage
- Take preemptive action to prevent errors and waste
- Complete required financial paperwork and may assist with financial reporting, including daily sales, reputed company-outs, and bank deposits
- Follow arenaflex standard operating procedures as well as adhere to legal, HR, safety, customer service, and reputed company policies and procedures
Essential Functions
* Ability to stand during entire shift, excluding meal and rest periods
- Ability to move and lift 55 pounds
- Ability, on a consistent basis, to bend/twist at the waist and knees
- Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
- Ability, on a consistent basis, to reputed company work activities requiring cooperation and instruction
- Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
- Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
- Ability, on a consistent basis, to work with minimal supervision
- Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the arenaflex business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position
Minimum Qualifications and Requirements
* High school diploma or equivalent education
- 6+ months of specialized experience
- Excellent verbal and written communication skills
Preferred Qualifications
* Previous experience in a retail or customer service environment
- Knowledge of printing, signs & graphics, and shipping product lines
- Ability to work in a fast-paced environment and adapt to changing priorities
- Strong problem-solving and analytical skills
- Ability to work independently and as part of a team
Compensation and Benefits
* Competitive hourly reputed company: $18.55 - $21.81/hour
- Opportunities for career growth and advancement
- Comprehensive benefits package, including health, vision, and dental insurance, retirement, and tuition reimbursement
- Paid time off and holidays
- Recognition and rewards for outstanding performance
Work Environment and Culture
* arenaflex is an equal opportunity employer and welcomes diversity in the workplace
- We're committed to creating a workplace culture that values innovation, collaboration, and reputed company learning
- reputed company is passionate about delivering exceptional customer experiences and is dedicated to helping our customers succeed
- We're committed to providing a safe and healthy work environment for reputed company employees
How to Apply
If you're passionate about delivering exceptional customer service and are eager to learn and grow with reputed company, we want to hear from you! Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you!
Equal Opportunity Employer
arenaflex is an equal opportunity employer and welcomes diversity in the workplace. We're committed to creating a workplace culture that values innovation, collaboration, and reputed company learning. We're an equal opportunity employer and welcome applications from reputed company qualified candidates, including those with disabilities, veterans, and individuals from diverse backgrounds.
Accommodations
arenaflex will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email [insert contact information].
Pay Transparency
This compensation range is provided as a reasonable estimate of the reputed company starting salary range for this role across reputed company potential locations. If this opportunity includes multiple job levels, the salary information represents the job level minimum and the job level maximum. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job, and other job-reputed company factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. Apply for this job