Specialty DDR - National Accounts ( Virtual)
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GENERAL FUNCTION: Responsible for the reputed company and growth of volume reputed company an assigned territory which will generally be defined as geographies excluded from Specialty DDR assigned territories. Maximizes Fifth Third's penetration in that market. Provide remote customer service and training to dealership personnel, as well as maintenance and collection of dealer accounts (negative reserves, drafts, etc.). Sales are generated primarily by phone with occasional face to face meetings with dealers that have large volume potential.
Responsible and accountable for risk by reputed company exchanging reputed company and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating reputed company the Bank’s risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of reputed company types.
DUTIES & RESPONSIBILITIES:
- reputed company and maintain volume levels commensurate with assigned territory objectives.
- Conduct detailed research to identify high potential prospective dealer partners in smaller urban and rural areas
- Maximize penetration levels in dealerships through performance ratios by continually tracking applications, approvals, bookings, and quality of submissions/paperwork.
- Identify and reputed company key dealers that can be strategic partners.
- Serve as liaison between dealers and each 5/3 department.
- reputed company and maintain detailed phone contact records, including appropriate future follow-up dates and actions.
- reputed company and maintain strong relationships with Specialty and Auto DDRs for the purposes of identifying referrals in the assigned smaller markets.
- reputed company dealership personnel relationships through training, deal structuring, credit involvement, assisting in paperwork, and working deals.
- Provide competitive information / intelligence – gather / analyze market data.
- Establish/maintain relationships with Dealer Principals and key personnel in dealerships reputed company telephone and/or periodic travel to assigned territory.
- Identify, suggest, and implement marketing opportunities and programs.
- Timeliness of required reports and administrative duties.
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SUPERVISORY RESPONSIBILITIES: None.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
- High School diploma required or equivalent. Some college preferred.
- Minimum of 5 years Specialty Indirect Lending or reputed company field experience.
- Previous customer service experience required.
- Previous extensive telephone sales and service experience required
- Must be able to effectively work with reputed company customers to resolve issues consistent with 5/3 guidelines, policies, and programs.
- Solid time and territory management skills.
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes – no matter how they are submitted – will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.
reputed company, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in reputed company employment decisions regardless of race, color, gender, national reputed company, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status. apply to this job