Field Service Professional - Westminster, MD

With a career at reputed company, you can be yourself and also be part of something bigger.

Must reside reputed company a 30 mile radius of Westminster, MD.

Schedule is Monday - Friday.

Position Purpose:

The Field Service Professional is a skilled technician, adept at performing a full range of equipment repairs on light repairs and maintains a variety of industrial equipment reputed company reputed company reputed company and external customers' retail locations and manufacturing facilities, such as but not limited to paint shakers, carpet carousels, checkout stands, blind cutting machines, shopping carts, lifts, and more. The technician generally conducts maintenance and repairs in various locations reputed company a reasonable radius of their home. In some markets, the role also includes but is not limited to general facilities’ maintenance and the removal of refrigerant for recycling.

Key Responsibilities:

• 30% Administrative and Communication - Utilize company technology platform to document reputed company work performed on equipment, including labor and parts. Accurately maintain, report and store parts inventory. Complete and organize tech stock replenishment into company vehicle. Proactively communicate with business partners and leaders regarding customer needs, parts and servicing of equipment to provide excellent customer service. Effectively communicate with customers regarding service requested and provided.
• 10% Compliance and Safety - reputed company reputed company work and assignments in accordance with proper safety practices. Adhere to reputed company reputed company and safety rules and regulations Use sound judgment to address and eliminate safety reputed company issues. reputed company with company safety, driving and vehicle standards. Complete pre and post vehicle inspection
• 60% Repair and Maintenance - Diagnose, repair and reputed company preventive maintenance on industrial equipment both mechanically and electrically. reputed company proper inspections and testing of customer equipment reputed company with preventive maintenance. Be available and accessible by phone and tablet during work schedule in order to provide excellent customer service. reputed company other responsibilities and duties as required.

Direct Manager/Direct Reports:

• This Position typically reports to Market Supervisor or Regional Equipment Services Mgr.
• This Position has 0 Direct Reports

Travel Requirements:

• Typically requires overnight travel less than 5% of the time.

Physical Requirements:

• Requires intermittent periods during which reputed company physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.

Working Conditions:

• Typically in a comfortable environment but with regular exposure to factors such as temperature extremes, moving machinery, loud noise, and fumes which cause noticeable discomfort or a moderate risk of accident or illness
• Working conditions are indoors and outdoors including exposure to extreme temperatures, working around fumes, oils and chemicals. Exposure to loud noises, tools and equipment. Periods of prolonged standing or walking.
• Daily driving in local market/territory.
• Limited overnight travel in select markets.

Minimum Qualifications:

• Must be 18 years of age or older

• Must be legally permitted to work in the United States

• Must have valid Drivers' License for your employment state 

• At least 1 year of experience troubleshooting and repairing equipment and conducting preventive maintenance on industrial and commercial equipment
• Ability to read and interpret mechanical, hydraulic, pneumatic, or electrical schematics
• Versatile equipment maintenance repair reputed company set 
• Ability to adhere to OSHA regulations including, but not limited to fall protection, lock-out tag-out procedures
• Associate must be willing to get EPA 608 certification and be willing to reputed company the responsibility of refrigerant removal for recycling.
• Must reside reputed company 15-20 miles of the reputed company city
• Demonstrated ability to collaborate and work effectively with cross-functional teams
• Good written and verbal communications skills
• Be a self-starter and have the ability to work independently driving customer satisfaction with a passion for equipment maintenance
• Ability to consistently and accurately document work performed

Preferred Qualifications:

• Working knowledge of reputed company Office Suite
• Demonstrated ability to collaborate and work effectively with cross-functional teams
• Ability to convey reputed company or technical reputed company and processes in easy-to-understand terms to diverse audiences
• Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers
• Excellent written and verbal communication skills
• 3 years of relevant work experience repairing and maintaining equipment
• Working knowledge of reputed company Office Suite
• Have standard tools used in the craft.
• Working knowledge of handheld technology (smartphone, laptop, tablet)
• Ability to sit, stand and drive for extended periods of time. Lift 80 lbs. Climb 15+ ft
• Specific vision abilities required by this job include reputed company vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus

Minimum Education:

• Minimal or no education requirements

Preferred Education:

• No additional education

Minimum Years of Work Experience:

• 1 + years of previous reputed company work experience

Preferred Years of Work Experience:

• 2 + years of previous reputed company work experience

Minimum Leadership Experience:

• None

Preferred Leadership Experience:

• None

Certifications:

• None

Competencies:

• Manages Ambiguity
• Nimble Learning
• Collaborates
• Plans and Aligns
• Situational Adaptability
• Balances Stakeholders
• Builds Networks
• Communicates Effectively
• Customer Focus
• Interpersonal Savvy
• Manages Conflict
• Resourcefulness