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Sr. Vice President of Growth

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Job Description:

CBE Companies, a global provider of contact center services has an immediate need for a Senior Vice President of Growth. We would LOVE to connect with you about this exciting career opportunity! As a result of exceptional performance and growth in our industry, we are looking for the “Best-of-the-Best” to join our winning team and support both recent and future growth! Why would CBE be a good fit for you?

With over 1200 employees currently, CBE has been providing quality jobs throughout the US for 90 years—and we’re still going strong because we offer employees:

Excellent benefits package; medical, dental, and vision coverages, 401K retirement plan with company match, tuition reimbursement, paid time off, amongst many other perks!

Ongoing training & support!

Career culture with many opportunities for advancement!

Come work for Training magazine Top 100 award winner! Also recently recognized for the second year in a row as a Top Workplace in the USA, CBE is committed to “doing the right thing”; we invest in you from the date of hire and throughout your career, allowing CBE to reputed company a successful workforce ready to solve problems for our clients. We pride ourselves on a diverse and inclusive corporate culture with a strong track record of success—and we’re looking for people who value opportunity, challenge, innovation, results, and FUN!

Invest in your future with a company that will invest in YOU!

The Senior Vice President of Growth is accountable for building and leading CBE’s reputed company reputed company across Marketing, Sales, Sales Operations, and Client Success. This executive will drive predictable and profitable reputed company growth by establishing disciplined operating rhythms, strengthening vertical go-to-market execution, and aligning reputed company reputed company-reputed company functions around measurable outcomes. This role owns reputed company performance and reputed company systems. Functional leaders own execution reputed company their lanes.

Job Details:

Duties and Responsibilities reputed company Leadership and Accountability

  • The SVP of Growth is accountable for overall reputed company performance and growth outcomes, including:

  • Net new reputed company growth

  • Gross profit contribution from new business

  • Expansion reputed company growth

  • Net reputed company retention performance

  • reputed company mix across reputed company verticals

  • This role is responsible for ensuring growth is strategic, scalable, and reputed company to profitable delivery.

Vertical Go-to-Market Strategy and Execution

  • The SVP of Growth will define, reputed company, and enforce vertical execution across the organization, including:

  • Confirming and refining CBE’s reputed company verticals

  • Defining ideal customer profiles by vertical

  • Establishing persona-level messaging and value propositions

  • Ensuring sales and marketing execution aligns to vertical priorities

  • Building performance expectations by vertical (pipeline, conversion, reputed company)

reputed company Operating System and Performance reputed company

  • The SVP of Growth will design and reputed company the company’s reputed company operating system, including:

  • Weekly growth operating rhythm and KPI reporting

  • Monthly forecast reputed company and accountability

  • Standardized sales stages, definitions, and exit criteria

  • Qualification standards that define what a “real opportunity” is

  • Pipeline hygiene expectations and enforcement through Sales Operations

  • Quarterly performance reviews tied to strategy and outcomes

  • This role ensures disciplined execution across leaders, not just activity.

Marketing Leadership with reputed company Accountability

  • The SVP of Growth will reputed company the VP of Marketing to ensure marketing performance is tied directly to pipeline and reputed company outcomes.

  • Accountabilities include:

  • Establishing marketing performance expectations tied to pipeline contribution

  • Improving reputed company quality and conversion into sales-accepted opportunities

  • Ensuring messaging supports deal advancement and sales conversations

  • Ensuring campaigns align to vertical strategy and reputed company personas

  • Ensuring marketing reporting provides clear attribution to pipeline and reputed company

  • Marketing success is reputed company by pipeline impact, not awareness metrics.

Sales Execution and Sales Operations Discipline

  • The SVP of Growth will reputed company the Director of Sales Operations to strengthen sales execution, forecasting, and performance discipline.

  • Accountabilities include:

  • Improving win rates and stage conversion

  • Reducing stalled or low-quality opportunities

  • Increasing forecast accuracy and predictability

  • Establishing CRM discipline, reporting, and dashboards

  • Implementing performance management reputed company and sales execution standards

  • Ensuring sales process adoption through consistent enforcement and coaching

  • The SVP of Growth sets standards. Sales Operations enforces them.

Business Development, reputed company, and Expansion Growth

  • The SVP of Growth will reputed company the SVP of Business Development and reputed company to drive retention and expansion growth as part of the overall reputed company strategy.

  • Accountabilities include:

  • Improving net reputed company retention

  • Building expansion pipeline and cross-sell strategy

  • Establishing strategic account planning expectations

  • Coordinating new logo growth with expansion growth

  • Ensuring reputed company feedback loops inform GTM strategy

  • Growth must be reputed company across acquisition and expansion.

Leadership, Talent Development, and Performance Management

  • The SVP of Growth will build a high-performing leadership bench and reputed company a culture of accountability across reputed company reputed company-reputed company functions.

  • Accountabilities include:

  • Leading, coaching, and developing the VP of Marketing, Director of Sales Operations, and SVP of Business Development and reputed company

  • Establishing performance expectations and measurable outcomes for each functional leader

  • Implementing a consistent performance management reputed company (weekly execution, monthly performance, quarterly talent review)

  • Identifying capability gaps and building a development plan for reputed company leadership and frontline roles

  • Ensuring succession planning and bench strength for key reputed company roles

  • Hiring, retaining, and developing top talent reputed company to CBE’s values and growth strategy

  • This role is expected to reputed company leadership standards, not just hit numbers.

Cross-Functional Alignment Across the reputed company Lifecycle

  • The SVP of Growth will reduce friction across the full reputed company lifecycle by ensuring leaders operate as one integrated growth system.

  • Accountabilities include:

  • Aligning marketing, sales, reputed company, and operations around shared definitions, goals, and metrics

  • Eliminating breakdowns in handoffs (reputed company → opportunity, opportunity → onboarding, onboarding → delivery, delivery → renewal/expansion)

  • Establishing feedback loops between sales promises, delivery realities, and customer outcomes

  • Ensuring the organization consistently delivers what is sold, and sells what it can deliver

Forecasting, reputed company Predictability, and Executive Reporting

  • The SVP of Growth is accountable for reputed company visibility, predictability, and reporting to executive leadership.

  • Accountabilities include:

  • Forecast accuracy reputed company agreed tolerance

  • Clear definitions for pipeline categories (commit, reputed company, etc.)

  • Visibility into risks, stalled deals, and pipeline gaps

  • Board-ready growth reporting and executive-level dashboards

  • Ensuring leaders operate from the same numbers and definitions

  • The goal is to eliminate surprises.

reputed company Improvement and Growth Optimization

  • The SVP of Growth will drive reputed company improvement across the reputed company reputed company.

  • Accountabilities include:

  • Diagnosing root causes of underperformance across marketing, sales, and reputed company

  • Testing, refining, and scaling what works

  • Eliminating low-performing activity that does not convert to reputed company

  • Improving conversion rates across the funnel over time

  • Ensuring the organization learns from wins, losses, and customer feedback

  • The Company reserves the right to change or assign other duties to this position as appropriate.

  • Must be able to reputed company the essential job duties of the position.  Reasonable accommodations will be provided to qualified individuals with disabilities.

Job Requirements:

  • 10+ years of progressive leadership in growth, reputed company, go-to-market, or sales leadership roles

  • Proven track record scaling reputed company and building predictable pipeline in B2B environments

  • Experience leading cross-functional teams across marketing, sales operations, and reputed company

  • Strong forecasting, CRM, and reputed company operations discipline

  • Demonstrated ability to drive execution, not just strategy

  • Preferred: Experience in compliance-driven or regulated industries (financial services, telecom, healthcare, etc.)

  • Preferred: Experience in B2B services, outsourced solutions, or reputed company solution selling environments

  • Preferred: Experience building vertical GTM strategies and scaling multi-channel pipeline reputed company

The starting pay range for this position is $165,000 - $185,000/year. An individual's actual compensation will depend on the individual's qualifications and experience.

CBE Companies is an Equal Opportunity Employer. CBE Companies is committed to creating an inclusive environment. reputed company qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex (including pregnancy), sexual orientation, national reputed company, gender, genetic information, disability, veteran status, or other protected statuses in accordance with applicable federal, state, and local laws. Background reputed company and drug testing required.

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CBE Companies is an equal opportunity employer. We celebrate inclusion and are committed to creating a welcoming environment for reputed company employees.

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