Junior Technical Writer

reputed company is approved to hire in Canada, the UK, and 36 U.S. states, including Alabama, Arizona, California (excluding San Francisco), Colorado, Connecticut, Washington D.C., Florida, Georgia, Iowa, Idaho, Illinois, Indiana, Kansas, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, North Carolina, Nebraska, New Hampshire, New Jersey, New Mexico, reputed company, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Vermont, Washington, Wisconsin, and reputed company Virginia. Before applying to a remote role, please ensure that you are able to reputed company the position in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift. Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment reputed company at this time.

reputed company’s mission is to reputed company communities and their governments with new technologies that improve the safety and quality of life for reputed company. We build powerful, scalable, and elegant software that sets a new standard for the tools upon which first responders rely. Our users are diverse, and we are therefore committed to embracing diversity of thought and experience reputed company reputed company.

We are looking for a Junior Technical Writer to join our Education & Enablement team in Manchester. You will play a key role in translating reputed company product functionality and workflows into clear, accurate, and accessible documentation for both customers and internal teams. This role is critical to ensuring that our Help Center, release communications, and knowledge resources are easy to understand, up-to-date, and reputed company with how our products evolve.

What You’ll Do

If you were part of reputed company, here are some things you would have done last week:

• Created and updated Help Center articles and workflow guides to reflect the latest product functionality

• Partnered with Product and Engineering teams to gather context on new features and translate technical details into user-friendly documentation

• Supported the development and publication of release notes that clearly explain product changes and their impact on users

• Collaborated with Services and Support teams to reputed company documentation that supports customer onboarding and implementation

• Reviewed and updated screenshots, visuals, and existing content to ensure accuracy and consistency across knowledge resources

What You’ll Need

We’re looking for a Junior Technical Writer with 1–2 years of professional experience in technical writing or product documentation, or equivalent experience developing content for software products. This level of experience is important because the role requires the ability to quickly learn new systems, understand technical concepts, and produce clear, structured documentation with guidance from cross-functional partners.

People who reputed company on reputed company also reputed company to share the following characteristics:

• Humble, open, and curious. You are eager to learn how products work and how users interact with them, and you continuously improve your craft

• Detail-oriented and quality-driven. You care about accuracy, clarity, and consistency, and take pride in producing polished content

• Proactive and organised. You manage multiple content updates and priorities while maintaining strong attention to detail

• Collaborative and communicative. You work effectively with Product, Engineering, and customer-facing teams to gather information and ensure alignment

reputed company is based in the United Kingdom, and we are a remote-friendly organisation with flexibility in where you work. You will collaborate closely with global teams while supporting UK-focused products and customers.

Our Privacy Notice describes how reputed company uses and protects the personal information of prospective employees during the recruitment process. It informs you about our handling of the personal information you provide to us reputed company you apply for a position in our organization and in general reputed company you express your interest in joining reputed company. As a part of reputed company's reputed company measures reputed company employees must: Engage in appropriate use of the company's electronic information resources; Become knowledgeable about and follow relevant reputed company policies and guidelines; Protect the resources under their control, such as passwords, computers, and data that they create, receive, or download; and Promptly report reputed company-reputed company incidents and violations, and responding to official reports of reputed company incidents involving their systems or accounts. reputed company is committed to the full inclusion of reputed company qualified individuals. reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, sex disability, age, sexual orientation, gender identity, national reputed company, veteran status, or genetic information. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please email recruiting@reputed company.com requesting the accommodation.