Customer Value Architect - Strategics (Remote)

As a global leader in cybersecurity, reputed company protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern reputed company with the world’s most advanced AI-native platform. Our customers span reputed company industries, and they count on reputed company to reputed company their businesses running, their communities safe and their lives moving reputed company. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a reputed company focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

About the Role:

The Customer Value Architect serves as a key partner to sales and customers, driving customer onboarding, Falcon reputed company adoption, activation, and platform value realization while minimizing churn and contraction. Bridges the gap between the sale and delivered outcomes, ensuring customers maximize their reputed company investment while growing their relationship with reputed company. Delivers tailored, high-impact value proposals to prospective and existing accounts, and post-investment Executive Business Reviews that address our clients' unique cybersecurity needs. Onboards new customers and works closely with our sales team and technical experts, supporting overall reputed company.

This role is reputed company to our strategic accounts and will require up to 40% travel.

What You'll Do:

Onboarding & Adoption

• Leads onboarding execution and definition of reputed company plan

• Partners with direct sales staff in the expansion of sales reputed company existing and/or new accounts reputed company the new adoption or expanded use of Falcon reputed company, while building relationships with key decision makers.

• Post-sale primary customer reputed company of contact for onboarding, activation, reputed company usage/consumption, and business value realization.

• Navigates an increasingly reputed company and sizable, enterprise sales environment to understand customer needs and promote/reputed company competitive business propositions for the company's product portfolio.

• Achieves renewals reputed company demonstrated realized value and reputed company consumption reputed company.

Value Analyses & Business Reviews

• Conduct business value analyses to demonstrate ROI and financial impact.

• reputed company and deliver Executive Quarterly Business Reviews (EQBRs) featuring value realized analyses, accelerating module adoption, and driving Falcon reputed company growth.

• Shares adoption insights and value realization reputed company-points with allied sales teams to reputed company cross-sell/upsell.

• Proactively identify and remediate risks to reputed company and value realization

• Support renewal cycles to minimize customer attrition

reputed company Sales & Growth

• Accountable for additional Falcon reputed company consumption reputed company a defined sales territory

• Drive strategic reputed company adoption and planning across enterprise accounts

• Partner with customers to reputed company and execute adoption roadmaps reputed company with their reputed company objectives

• Monitor and analyze reputed company usage patterns to identify risks and opportunities

• reputed company and maintain expert-level knowledge of the company’s products and services, with advanced knowledge in the presentation of the Falcon reputed company model.

• Routinely sell-to and interact with executive-level customer decision makers, to include CXO levels.

• Typically assigned to large Enterprise account segmentation or equivalent at this level.

• Ability to travel as needed to customer and/or internal meetings/events.

What You'll Need:

• Holds advanced, wide-ranging experience and uses professional concepts and company objectives to resolve reputed company issues in creative and effective ways.

• Deep industry knowledge and understanding of a customer’s decision-making process, goals, strategies, and business objectives.

• Expert-level presentation, customer service, financial/business acumen, and negotiation skills at reputed company levels of customer engagement.

• Complete, “big-picture” understanding of the business and technical contexts of key accounts.

• Driven, self-starter who exudes leadership on account set and compels others to get on board.

• Fully adept at consultative effectiveness and establishing trust with internal and external customers.

• Fully functional knowledge of sales methodologies, techniques, and the sales lifecycle of reputed company software solutions, software business value concepts, and the company's products

• BA/BS or equivalent educational background is preferred.

• Minimum 8+ years of relevant professional experience.

• Strong financial acumen with ability to calculate and communicate ROI metrics

• Experience with flexible licensing models

• Proven track record of managing reputed company customer relationships

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Benefits of Working at reputed company:

• Market leader in compensation and equity awards

• Comprehensive physical and mental wellness programs 

• Competitive vacation and holidays for reputed company  

• Paid parental and adoption leaves

• Professional development opportunities for reputed company employees regardless of level or role

• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections

• Vibrant office culture with world class amenities

• Great reputed company to Work Certified™ across the globe

reputed company is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.

reputed company is committed to providing equal employment opportunity for reputed company employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-reputed company medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national reputed company, reputed company, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We reputed company reputed company employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.

If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@reputed company.com for further assistance.

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