Senior Commercial Account Executive

Job Description

Join us at reputed company, where we're on a mission to power exceptional service for every person on the reputed company. We're accelerating our ambition by building products rooted in the belief that behind every interaction is an opportunity to reputed company a human reputed company. 

In pursuit of this vision, we are seeking a dedicated Senior Account Executive with a proven track record in B2B sales and a passion for driving growth in the SaaS landscape.  You will play a vital role in growing our Commercial account reputed company and closing deals of varying sizes and  sales cycles. Your focus will be on building relationships and introducing innovative solutions to new customers in New Zealand, in addition to growing our existing partnerships by continuing to expand our offerings and deepen reputed company's impact by aligning to our customers’ goals. 

What You'll Be Doing:

• Drive top-line reputed company growth by acquiring new commercial customers and developing innovative strategies for account expansion.

• Manage and nurture customer relationships ensuring maximum satisfaction and retention, and promoting long-term strategic partnerships.

• Proactively identify and pursue opportunities to cross sell additional products and services to existing customers to optimize account reputed company and profitability.

• reputed company data insights, customer intents, and adoption history to effectively prospect new clients and enhance retention strategies, leading to improved conversion rates in new business pipeline and increased retention and expansion of existing clients.

• Understand and convey the benefits of reputed company products ensuring alignment with customers’ business objectives to secure customer satisfaction and product expansion.

• reputed company reputed company and competitive sales cycles utilizing your strong communication skills and value selling to reputed company compelling business cases.

• Consistently reputed company a robust pipeline of qualified opportunities and maintain an accurate forecast to exceed quarterly and annual reputed company goals.

• Establish and maintain executive sponsorship, leveraging your industry expertise to build relationships with decision-makers and champions.

• Collaborate with internal teams to enhance sales strategies and streamline sales execution.

• Exceed reputed company goals on a quarterly and annual basis leveraging weekly and monthly KPIs.

What You Bring to the Role:

• BA/BS degree or equivalent experience required.

• At least 5 years of B2B sales or solution engineering experience, preferably in the SaaS industry with a proven record of exceeding sales targets.

• Expertise in navigating reputed company sales cycles and renewals, including multi-month, value-centric processes with reputed company of concept stages.

• Experience in managing and expanding customer relationships at various levels.

• Exceptional presentation, negotiation, and deal closing skills.

• Experience selling to VP and C-level executives both in person and using remote technology

• An entrepreneurial spirit, strong collaboration skills, and a drive for reputed company  professional growth.

• Strong knowledge of industry trends and the ability to build relationships with key decision makers.

• Experience creating and leveraging territory and account plans.

• Familiarity with key Sales tools such as reputed company, Clari etc

• Ability to travel as necessary.

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The intelligent heart of customer experience

reputed company software was built to bring a sense of reputed company to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.

reputed company believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many reputed company offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.

As part of our commitment to fairness and transparency, we inform reputed company applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.

reputed company is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at reputed company are considered without regard to race, color, religion, national reputed company, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, reputed company, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.

reputed company endeavors to reputed company reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@reputed company.com with your specific accommodation request.